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La La Land

3.7

About this business

Location details

4799 Commons Way, ste e, Calabasas, CA, 91302, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 9:00 p.m.
Sat6:30 a.m. to 9:00 p.m.
Sun6:30 a.m. to 7:00 p.m.
3.7387 reviews
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Bryce H.'s profile image
Bryce H. 
rating
a month ago

Mediocre drinks, dirty floors, and unsafe exposed wiring. Surprising to see such poor conditions at a café that should hold itself to a higher standard 

Business response:

We’re so sorry to hear that your experience wasn’t perfect. We take all feedback seriously, and we’d love the chance to make things right. Please feel free to reach out to us at info@lalalandkindcafe.com so we can work together to ensure your next visit is a 5-star experience! - With love, la la  

Xiomara D.'s profile image
Xiomara D. 
rating
a month ago

The staff was nice, but my experience today was disappointing. While waiting in line, there were a lot of mosquitos, which made the wait uncomfortable. When I finally got to the front, I found out the kitchen wasn't serving food-- they were only serving drinks and pastries--because of issues. On top of that, the floors inside were very dirty. I understand they're busy and there's heavy foot traffic, but with six staff members (what I counted) behind the counter and no functioning kitchen, the floors and trash bins should be ... read more

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Smileys L.'s profile image
Smileys L. 
rating
a month ago

They don't accept cash as a form of payment. Strawberry Matcha is mid. You're pretty much paying for the name at this point. Overall it's better than the Starbucks for a "catch LA touristy" vibe but everyone has the "I'm better than you attitude" including the customers. That's the price you pay when you're in Calabasas unfortunately. 

Business response:

Thank you for taking the time to share your thoughts. We’re really sorry we didn’t get everything right this time. Your experience is important to us, and we want to make it better! Please email us at info@lalalandkindcafe.com, and we’ll make it our priority to resolve this. - With love, la la  

Devon S.'s profile image
Devon S. 
rating
2 months ago

The aesthetic and location is super cute, but overall on both visits staff were extremely rude and unwelcoming- so I don't think I'd visit again! First time visit I got a matcha latte oat milk and almond croissant- both were pretty good! Came back for a second time and they were out of matcha so I tried a banana latte, it was okay... no banana flavor at all and the basic coffee we ordered tasted like vinegar (threw it away). Staff could barely say hello and just was pretty rude overall, when we ordered and tried to ask que... read more

Business response:

We are so sorry to hear that we didn’t meet your expectations. We take this seriously and want to make it right! Please reach out to us at info@lalalandkindcafe.com—we would love the chance to resolve any issues and turn this experience around for you. - With love, la la  

Camille C.'s profile image
Camille C. 
rating
2 months ago

Super great staff, not crazy about the quality of espresso. Would rather have coffee bean, sorry not worth the hype! 

Alka P.'s profile image
Alka P. 
rating
3 months ago

Second time here . First time was awesome so went again . Did not meet the expectations. Order mango passion fruit drink again which did not have any passion fruit . Just a sugar drink with ice . No one mentioned they are out of passion fruit . Wanted to order sandwich and kitchen was closed . Bathrooms dirty too . 

Business response:

Thank you for bringing this to our attention. We’re genuinely sorry your experience wasn’t what you expected. We’d love the opportunity to make it up to you. Please contact us at info@lalalandkindcafe.com, and let’s work together to find a solution. We’re here to make it right! - With love, la la  

Claudio C.'s profile image
Claudio C. 
rating
3 months ago

Skip this place. Rude staff and dishonest service. I paid for a coffee cake, got something that looked like a cupcake and tasted like pumpkin bread. When I pointed it out, the employee (a guy) was rude and dismissive. Terrible experience. Won't be back ever. 

Business response:

We’re so sorry to hear that your experience wasn’t perfect. We take all feedback seriously, and we’d love the chance to make things right. Please feel free to reach out to us at info@lalalandkindcafe.com so we can work together to ensure your next visit is a 5-star experience! - With love, la la  

Mary J.'s profile image
Mary J. 
rating
3 months ago

Service is terrible here. A girl took my order and when I was paying walked away. I selected a printed receipt and since she wasn't there I saw something printing near the register and grabbed it. 30 minutes later i was still waiting for two drinks. One of my daughters did get her drink and questioned if something was wrong and asked me to look at the receipt. She noticed it was the stickers for the drinks we were missing. She went back inside to explain what happened and was told our drinks were coming up. After anoth... read more

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Alesia B.'s profile image
Alesia B. 
rating
3 months ago

Unbelievable. I came for a latte. I asked for a whole milk hot latte they made me an iced latte; i said i ordered hot and she said "we aren't making any hot drinks because we close in thirty minutes." What sense does that make? Why wouldn't they disclose that when i ordered and why would they stop making hot drinks at 6:20 when they close at 7pm. Horrible. 

Business response:

We truly appreciate your feedback, and we’re sorry that things weren’t perfect during your visit. We want to ensure your next experience with us is exceptional! Please reach out to us at info@lalalandkindcafe.com so we can address any concerns and work on making it right. - With love, la la  

Frequently asked questions about La La Land

How is La La Land rated?

La La Land has a 3.7 star rating with 387 reviews. 

When is La La Land open?

La La Land is open now. It will close at 9:00 p.m.