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La La Land

3.7

About this business

Location details

4799 Commons Way, ste e, Calabasas, CA, 91302, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 9:00 p.m.
Sat6:30 a.m. to 9:00 p.m.
Sun6:30 a.m. to 7:00 p.m.
3.7388 reviews
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Kevin W.'s profile image
Kevin W. 
rating
5 months ago

It is such a shame that management can respond to reviews regarding avocado toast and coffee drinks. I share my experience that in my eyes is a sanitation concern and no response from management. Thankfully there are other coffee shops in the Calabasas shopping center for an enjoyable experience. 

Business response:

Thank you for taking the time to share your thoughts. We’re really sorry we didn’t get everything right this time. Your experience is important to us, and we want to make it better! Please email us at info@lalalandkindcafe.com, and we’ll make it our priority to resolve this. - With love, la la  

Sasha G.'s profile image
Sasha G. 
rating
5 months ago

It's a shame I can't give this cafe 5 stars and a more positive review considering I actually really like the drinks, especially the matcha, but it sucks that I can't say the same about the service here. I've only been a couple times but I feel like there's been an issue each time. Most recently, I ordered and was charged for a large matcha but when I received it at the counter it turned out to be a small. Assuming it was a mistake, I didn't think it was a big deal and asked the barista if that was correct on their end. I ev... read more

Cam A.'s profile image
Cam A. 
rating
5 months ago

Unorganized staff. I ordered an iced chai latte without cinnamon topping. The guy overloaded my drink with so much cinnamon that literally every sip was just straight up cinnamon to the point that my throat was burning! I went back in another time and got a banana loaf. The outside of the bag was covered with chocolate - disgusting. When I asked for a new bag the girls behind the counter didn't even apologize. I also noticed from other negative reviews that I'm not the only one who's received a dirty food bag. 

Audreanna A.'s profile image
Audreanna A. 
rating
6 months ago

Lol what a joke, they asked me to email them to "make it right" and all they did was add me to receive marketing emails, why would I want any of your emails after leaving a 1 star review on your awful service and terrible quality food. Negative 100 stars. Refund me. 

Business response:

We’re so sorry you had a disappointing experience with us. We take all feedback seriously and are committed to improving. Please contact us at info@lalalandkindcafe.com—we’d love the chance to make things right and improve your next visit! Your satisfaction is our priority! - With love, la la 

Rick R.'s profile image
Rick R. 
rating
6 months ago

Worst coffee shop in la. Char-bucks is 100 x better and I don't even like Starbucks. Had the most water downed Luke warm iced americano.... Do better will not be returning 

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Audreanna A.'s profile image
Audreanna A. 
rating
6 months ago

Would not recommend, the box was disgusting and full of dried food all over it when I picked it up, no one greets you when you arrive (it was pretty empty), I was expecting a warm avocado toast and it was ice cold so that made it very difficult to enjoy, the huge toast was not cut in half as requested, I was not given utensils as requested (luckily I had an extra napkin as it's pretty messy to eat), would absolutely not return, spend your money elsewhere. I would definitely like a refund. Very disappointing experience. 

Business response:

We’re so sorry you had a disappointing experience with us. We take all feedback seriously and are committed to improving. Please contact us at info@lalalandkindcafe.com—we’d love the chance to make things right and improve your next visit! Your satisfaction is our priority! - With love, la la 

Donna M.'s profile image
Donna M. 
rating
6 months ago

Used to be amazing but drink taste is not consistent and today's drink was pretty awful, which should not be the case considering I order the same drink every time. It's very disappointing as this place used to be very good. 

Business response:

We truly appreciate your feedback, and we’re sorry that things weren’t perfect during your visit. We want to ensure your next experience with us is exceptional! Please reach out to us at info@lalalandkindcafe.com so we can address any concerns and work on making it right. - With love, la la  

G P.'s profile image
G P. 
rating
6 months ago

I was excited to get my drink today, but once again, my order was wrong even after I politely asked them to make sure it was correct. It was so disappointing that I ended up just throwing it away. I've given this place enough chances, and this was the last straw. They've lost me as a customer for good. I wish i can talk to the owner. 

Business response:

Thank you for the awesome review and 4 stars! We’re thrilled you had a great time, and we’re grateful for your feedback to help us get even better. Next time, we’ll make sure your experience is absolutely perfect. See you soon! - With love, la la 

Cherie V.'s profile image
Cherie V. 
rating
6 months ago

We drove all the way to this coffee shop excited. We just watched la la land movie. We were disappointed at the lack of fun at this Cafe. To top it off the people working there were not friendly. When it was our turn to order they kept talking to each other. Then we ordered and they said they only take card. All I had was cash. So we couldn't get our order. We were disappointed. They didn't even have any pastries. They had a couple and they looked old. We went to our favorite place portos. This place is also too expensive f... read more

Business response:

Thank you for taking the time to share your thoughts. We’re really sorry we didn’t get everything right this time. Your experience is important to us, and we want to make it better! Please email us at info@lalalandkindcafe.com, and we’ll make it our priority to resolve this. - With love, la la  

Frequently asked questions about La La Land

How is La La Land rated?

La La Land has a 3.7 star rating with 388 reviews. 

When is La La Land open?

La La Land is open now. It will close at 9:00 p.m.