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La La Land

4.0

About this business

Location details

763 Americana Way, Glendale, CA, 91210, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 9:00 p.m.
Tue6:30 a.m. to 9:00 p.m.
Wed6:30 a.m. to 9:00 p.m.
Thu6:30 a.m. to 9:00 p.m.
Fri6:30 a.m. to 10:00 p.m.
Sat6:30 a.m. to 10:00 p.m.
Sun6:30 a.m. to 9:00 p.m.
4.0438 reviews
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Karine M.'s profile image
Karine M. 
rating
4 months ago

This review is for the server - Kennzie that served me today. The order was messed up, the whole sizes weren't what I requested and she was showing attitude when I was ordering. The drinks also tasted like water today. Ruined my day 

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Sharon H.'s profile image
Sharon H. 
rating
4 months ago

Eye-catching cups and bright yellow colors drew me in, but the matcha missed the mark. I was in the Glendale Americana area for an afternoon run/walk with Lululemon and saw several people holding bright yellow coffee cups. Their marketing with the pop of yellow is a great idea. The color makes me happy and reminds me of sunshine. I thought I would leave with the same feeling, but the drinks were not my cup of tea. I was recommended to try the Strawberry Fields Matcha, but I've been on a Banana Cream Top Matcha craze that... read more

Business response:

We’re so sorry you had a disappointing experience with us. We take all feedback seriously and are committed to improving. Please contact us at info@lalalandkindcafe.com—we’d love the chance to make things right and improve your next visit! Your satisfaction is our priority! - With love, la la 

Graciela D.'s profile image
Graciela D. 
rating
5 months ago

My experience at La La Land started off rocky but was luckily redeemed by a few great baristas. I arrived early to beat the line and was helped by a young man named Jonas (I believe). As a first-timer, I asked for a recommendation and was surprised when he responded, "Why don't you just look at the menu and choose what you like?" I then asked about alternative milks, and he pointed to the menu again, saying I could "clearly see the options." His tone was condescending and completely out of sync with La La Land's mission of k... read more

Business response:

Thank you for taking the time to share your thoughts. We’re really sorry we didn’t get everything right this time. Your experience is important to us, and we want to make it better! Please email us at info@lalalandkindcafe.com, and we’ll make it our priority to resolve this. - With love, la la  

Lauren G.'s profile image
Lauren G. 
rating
5 months ago

Went here because I had a gift card. Coffee was good and tasty, and the barista who took my order was very nice. However, wow, I would never spend money here based on the rest of what I saw. Which was, I kid you not, FIVE additional young people behind the register awkwardly standing around and socializing (another review referred to it as chilling and that's apt) while one sometimes got around to making drinks and one sometimes (with this one I really emphasize the 'sometimes') called out the name for the drink. All the w... read more

Business response:

We are so sorry to hear that we didn’t meet your expectations. We take this seriously and want to make it right! Please reach out to us at info@lalalandkindcafe.com—we would love the chance to resolve any issues and turn this experience around for you. - With love, la la  

Tanja R.'s profile image
Tanja R. 
rating
5 months ago

I waited for more than 20 minutes for my order that never came. They lost it and didn't even appologize. Rude, unprofessional and entitled behavior is the worst. There were 3 people in front and still waited 15 minutes just for the order. Please rethink your 'Kind cafe' slogan since you managed to ruin my day. 

Business response:

Thank you for bringing this to our attention. We’re genuinely sorry your experience wasn’t what you expected. We’d love the opportunity to make it up to you. Please contact us at info@lalalandkindcafe.com, and let’s work together to find a solution. We’re here to make it right! - With love, la la  

Meri K.'s profile image
Meri K. 
rating
6 months ago

Tried it for the first time as there is always a long line The line is not because they are good but because they are slowwww. I counted 8 workers, they are just chilling and talking no one is working. I waited 15 minutes in line to order when there there only 2 people ahead of me to order. And Yes I didn't tip because I value my time and this high schoolers have 0 sense of time. Waited 25 minutes for my order and this was on a Tuesday afternoon, seeing that everyone is chilling and no one is working on making any kind o... read more

Business response:

We’re so sorry to hear that your experience wasn’t perfect. We take all feedback seriously, and we’d love the chance to make things right. Please feel free to reach out to us at info@lalalandkindcafe.com so we can work together to ensure your next visit is a 5-star experience! - With love, la la  

Ellina B.'s profile image
Ellina B. 
rating
6 months ago

Was in love with this place, but then they continues lying made my coffee awful, never coming back 

Business response:

Thank you for sharing your feedback! We’re sorry to hear your experience didn’t meet your expectations. We truly want to make things right for you. Please reach out to us at info@lalalandkindcafe.com, and we’ll do everything we can to resolve this. Your satisfaction is our top priority! - With love, la la  

Aarti G.'s profile image
Aarti G. 
rating
6 months ago

I tried this place because whenever I walk by there's a huge line so wanted to see what the fuss was. We got a chai latte (they had 3 variations so we got the regular one). It came with some sweet foam on top. It was the sweetest chai I've ever had. Could only get a few sips down. I don't think they have a reduced sugar option as with boba places. 

Business response:

We’re so sorry you had a disappointing experience with us. We take all feedback seriously and are committed to improving. Please contact us at info@lalalandkindcafe.com—we’d love the chance to make things right and improve your next visit! Your satisfaction is our priority! - With love, la la 

Linda I.'s profile image
Linda I. 
rating
6 months ago

Unbelievable attitude! I ordered a regular house coffee here , after 20 min of waiting I approached them and asked where is my coffee and they said we don't sell house coffee after 3pm!!! Are you serious? Then why u took the order and charge costumers for items u don't have?!!!! The lady gave me the nastiest attitude and said I'll give u Americano with same price! As if it was my fault!!! Should I apologize for spending money here???!!! So ridiculous and unacceptable! Not sure why these people think they can treat people ho... read more

Business response:

We truly appreciate your feedback, and we’re sorry that things weren’t perfect during your visit. We want to ensure your next experience with us is exceptional! Please reach out to us at info@lalalandkindcafe.com so we can address any concerns and work on making it right. - With love, la la  

Frequently asked questions about La La Land

How is La La Land rated?

La La Land has a 4 star rating with 438 reviews. 

When is La La Land open?

La La Land is closed now. It will open at 6:30 a.m.