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La Quinta by Wyndham Denver Englewood Tech Center
- Hospitality
- Greenwood Village, CO
About this business
Location details
9009 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
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Loud Room , No Coffee Filter , TV did not work Pros: not much Cons: see my experiance Location: no comment Arrived late at night , got the room right next to the loud elevator that got louder as the morning arrived , coffee machine is missing filter pack holder , could not turn TV On or Off.
Business response:
Herb, Thank you for your review of our hotel. You have noted some deficiencies during your stay and will make sure that these items are looked after. We sincerely apologize for any inconvenience caused to you and hope you will give us another opportunity to be of service. Sincerely, Diana - LQ Customer Care
Hotel breakfast was horrible overall cleanliness of facility was poor and the room it self was dingy looking and had a mildew smell that wouldn't go away. I'm from Houston TX and I would never recommend anyone to stay there.
Business response:
Dear Valued Guest, Thank you for taking the time to share your review. We sincerely apologize for your experience. The management team will be addressing the cleanliness and odor issues you mentioned with our housekeeping manager, so we can use them for further training purposes. Thank you very much for bringing your concerns to our attention. Sincerely, Diana - LQ Customer Care
Left a lot to be desired The hotel was pretty run down- elevators, ice machines, etc broken and the cleanliness left a lot to be desired (toilet paper wasn’t even refilled when they “cleaned”). The pillows and bed were uncomfortable. We won’t be staying there again.
Business response:
Dear Guest, Thanks for taking the time to post your review and for giving us a chance to respond. We are extremely sorry that this property did not meet your expectations. Your comments have been forwarded to our management team for review and we do hope to have you as a guest in the future. Sincerely, Bennie
The hotel had flies in the main lobby and breakfast area as well as in the room. The carpet was not vacuumed, overall cleanliness was poor. No one was at the front desk upon arrival - had to wait 15 minutes before someone attended to me. Would not recommend this hotel to friends or family.
Business response:
Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests and it seems we fell short during your stay. We would like to extend our sincerest apologies for any inconvenience you experienced during your stay. The hotel manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests... read more
First and last Pros: Nothing Cons: Everything Location: Good location Horrible experience. Waited 30 mins to get checked in because the guy on duty never showed up. Thank god for the guy in the midnight shift that came when we where waiting in the lobby at 11:39 pm after an 11 hr drive. Then the room smelled WORSE than an ASHTRAY. Even tho they make you sign a 250$ fine if you smoke, my eyes hurt from the smell of the room. Again, thank god for the midnight shift guy that not only went out his way to accommodate us bur also ... read more
Business response:
Thank you for taking the time to give feedback about your stay. You definitely didn't seem to have had the experience that most of our guests have, and I am so sorry that we didn't live up to your expectations! I'll make sure to review your comments with our entire team and see what we can do better!
Filthy rooms and very rude front desk staff who did not once apologize for the state of the three rooms that we attempted to stay in. Every rooms had blood spots and bodily fluids visible on the beds.
Business response:
Dear Guest, Thank you for taking time to provide some feedback from your recent stay with us. We sincerely regret to hear of your disappointment with our service and reported room condition. I would like to review your stay experience in more detail. Please contact me directly at your earliest convenience. Sincerely,
Renovated but dirty Our GPS had a hard time finding the hotel because of all of the construction going on but we were finally able to find it on our own. The area isn't horrible, plenty of places to eat and super target right across the street but it's hard to drive or walk anywhere, again because of the construction. Very easy access to I-25 though. The lobby of the hotel was nicely decorated and modern looking but once we started walking to our room the hallways were filthy (carpet, walls) and had a weird smell of cigarett... read more
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you better in the future.
don't stay here Parking lot closed off due to construction. First room: the beds weren't made, and there was black ashes in the toilet! Second room, appeared to have furniture missing, they had the air blasting and it was freezing! Turned the heater on and it smelled like it was about to start fire! We did not stay and they made no effort to fix the charges!!!
Ok for price. Room was clean but common areas could have been better. Room TV remote didn't work. Hallway needed vacuumed, workout room was dirty, no water in cooler, no remote for tv in workout room.
Frequently asked questions about La Quinta by Wyndham Denver Englewood Tech Center
How is La Quinta by Wyndham Denver Englewood Tech Center rated?
La Quinta by Wyndham Denver Englewood Tech Center has a 3.6 star rating with 4,963 reviews.
When is La Quinta by Wyndham Denver Englewood Tech Center open?
La Quinta by Wyndham Denver Englewood Tech Center is open now. It is open 24/7.