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La Quinta by Wyndham Denver Englewood Tech Center
- Hospitality
- Greenwood Village, CO
About this business
Location details
9009 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
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Elevator was not working and people smoking outside and the smell could be felt in the corridor. Terrible.
Business response:
Dear John, Thank you for taking the time to provide your feedback. We are very sorry to hear of your inconvenience with our elevator modernization of one of our elevators but greatly appreciate your patience. We hope you will visit us again soon once our project has been completed.
Beds too small and the room was not clean. There was vomit in the corner with pet hair beside it.
The plumbing in the sink and tub drained very slowly. We had to leave early because of a incident that required SWAT and the fire department. I room ended up getting flooded. The beds were to small for two people. It was a all around terrible experience.
Business response:
Dear Terrence, I apologize for the experience that you had at our hotel. We apologize for the commotion caused by another guest. We hope you will give us another opportunity to change your initial perception into a much better one.
This olace is a pretty terrible facility. The people were nice enough but the hotel sucked. Broken elevators, construction everywhere, late night entry doors that say they are supposed to lock that don't, its just a low end experience all around. I don't expect a Waldorf Astoria experience at a LaQuinta, but this eas in the top couple worst hotels i've stayed in. There are several similarly prices hotels very close. I'd choose those
Business response:
Dear Anonymous, We apologize for the current condition of the hotel. We are doing renovations in the hotel and our elevator is getting modernized. We hope you will come and visit us again when our projects are completed.
Some kind of flood happened and it wasn’t mentioned to us at all even at check in or check out. Smelled like mold with fans running 24 hours a day. I’m not a freak about this stuff but would have been nice if someone would have said sorry for the inconvenience or maybe some sort of discount. Not very professional.
Business response:
Hi Stacy, I'm sorry that you were not properly informed about the renovation due to a flooding in the hotel. We have been telling our guests at check-in and I apologize that that we did not make that happen for you. Please call me at the hotel at 303-799-4555 so I can discuss this further with you. I hope you enjoyed the rest of your stay.
Had issues with my room key and door lock. Had to go back to the front desk 3 times to get the problem resolved at check in. If I don't say something it wont get fixed. Sorry to be that person.
There was 1.....ONE working hotel in the entire place, and even that was broken half the time. Our key cards would stop working literally every single night we stayed there
Business response:
Hi Ashley, Thank you for taking the time to provide your feedback. We are very sorry to hear of your inconvenience with our elevator modernization but greatly appreciate your patience. We hope you will visit us again soon once our project has been completed. With regards to your room keys, please keep them away from your cell phone as these keys can get deactivated. We hope these issues will not deter you from giving us another try again in the future.
HORRIBLE HOUSEKEEPING!!!!!!!!!!!!!!!! The room was dirty; evidence of vomit on the side of the bed closest to the window. Housekeeping did NOT refresh my coffee AT ALL unless I called and asked for coffee. Housekeeping did not clean my shower or my toilet or sink and only replaced some of the dirty towels. Housekeeping didn't even make my bed the first day; i pulled the sheets up when i got out of bed that morning and they didn't touch it when they came in. THE ONLY thing good about this hotel was that the room got cold at n... read more
Business response:
Tiffany, We appreciate you taking the time to inform us of your recent experience with our staff. The lack of professionalism described is certainly not in line with our code of conduct. Your review has been shared with management so that training opportunities are implemented immediately. Our hope is that you will give us another chance in the future to better your opinion. Sincerely, Danielle LQ Customer Care
To many dogs there and they're smelling really bad and we don't like we allergy
Frequently asked questions about La Quinta by Wyndham Denver Englewood Tech Center
How is La Quinta by Wyndham Denver Englewood Tech Center rated?
La Quinta by Wyndham Denver Englewood Tech Center has a 3.6 star rating with 4,963 reviews.
When is La Quinta by Wyndham Denver Englewood Tech Center open?
La Quinta by Wyndham Denver Englewood Tech Center is open now. It is open 24/7.