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La Quinta Inn Denver Golden
- Hospitality
- Golden, CO
About this business
Location details
3301 Youngfield Service Rd, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
B rating The floors were very dirty. 5 minutes walking barefoot and my feet were black. Both hard floor and carpet Comfortable beds and outside pool
Business response:
Ill pass on your comments to housekeeping to ensure this issue isn't a recurrence. Thanks for your feedback.
Poor
Literally the worst hotel I've ever stayed at. The electricity went off for 5-6 hours at night. No AC. No offers of flashlights or ANY explanation by staff. Not a "we are sorry". NOTHING! The noise from Rt 70 is really bad as well. DO NOT STAY HERE !! The staff was nice but clearly under trained
Business response:
Hi William, Thanks for your stay with us. I understand your frustration regarding the power outage. Us at the front desk were also surprised when the power went out considering we had no idea it was going to happen, otherwise we would have informed all guest ahead of time. Thanks for your feedback!
Very Poor
Overall disappointing stay. Will not be back. Overall feeling of property neglect. Basket for used pool towels was overflowing for 2 days. Lobby restroom was dirty. Garbage cans throughout property were overflowing. Power to hotel was lost for 6 hours Saturday night. No attempt to make anything comfortable and front desk indifferent to the point of being rude. We were refunded $25 but there was just no attempt to offer any explanation or extend any hospitality. Location was good for the wedding we were attending
Business response:
Hi Jean, Thank you for your stay with us. It sounds like we dropped the ball on meeting your expectations. I understand your frustration due to the power outage. We had no idea that it was going to happen otherwise we would have informed all guest in house. We do appreciate your feedback and I have passed on your comments regarding the cleanliness of the pool area and lobby so that we can make sure there isn't a recurrence.
Won’t be back Staff was not knowledgeable. Not that clean. Location
Fair Holly at the Front Desk was candidly, horrible. When I arrived there was a sign at the desk indicating she would be back shortly as she was helping another guest. I heard chatting and started to say "hello" to let her know someone was at the Desk waiting. When she came to the lobby, she rudely said "Didn't you read the sign?" Really??? She might have said something like "Thank you for waiting-I'm sorry but I needed to help another guest." Really a poor representation. And you couldn't help it but the power outage Saturd... read more
Poor This place is a dump. It’s old and they have done a few updates to make it look remodeled. The rooms smell dirty, the bathroom was tiny and dirty. There was no power for about 5 hours and the staff was no help. None of the emergency exit signs were lit and it was pitch black. Staff did nothing to help or inform guests. We had to use our phones to navigate the black hallways to find the desk to ask what was going on.
Business response:
Hi Nicole, Thank you for your stay with us. I'd like to apologize about the power outage but that was out of our control, we had no idea that we'd loose all power and that the phone lines would go down. Thank you for taking the time to share your experience here with us.
Poor Dirty floors, beds, towels, sketchy people, gross Nothing
Frequently asked questions about La Quinta Inn Denver Golden
How is La Quinta Inn Denver Golden rated?
La Quinta Inn Denver Golden has a 3 star rating with 7,144 reviews.
When is La Quinta Inn Denver Golden open?
La Quinta Inn Denver Golden is closed now. It will open tomorrow at 9:00 a.m.