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La Quinta Inn Denver Golden
- Hospitality
- Golden, CO
About this business
Location details
3301 Youngfield Service Rd, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointing. Not a good look for La Quinta. It is a deteriorating property, dirty. The room was dirty. It felt unsafe. The bathroom is way too small It looks like it could have been a fun place when it was new but it is unkempt and felt unsafe.
Business response:
Hi Kim, It sounds like we dropped the ball on meeting your expectations. I'm sorry that you felt unsafe at our location. I do appreciate your taking the time to share your thoughts with us.
Ok except for the pet odors Smell of pets
Business response:
Thanks for taking the time to review our hotel. I do apologize about the pet odor. I do hope in the future that you'll give us another try.
Okay This was cheaper quality than most of the La Quintas I've stayed at. The room access was from the outside, like a motel, and the tub was plastic. Beds were updated and clean and comfortable, though. Overall, it felt more like a Super 8, and for the price I was disappointed.
Business response:
Hello Lara, It sounds like we dropped the ball on meeting your expectations and I apologize for that.
Disappointing Rooms are connected through a double door for sharing ability. Around 8pm day into our stay someone new moved into next room and opened their side of that door and started banging on door. Woke my kids up and scared my wife. I went over to talk to them and the man there said he was supposed to get our room too but didn't. So he thought door was stuck. Idiot... I let it go and not even an hour later they started to get loud in that room, music was blasting and I mean blasting and not to forget since that door th... read more
Business response:
Thank you for your recent stay and for taking the time to share your experience here with us. I was informed that my general manager did get in touch with you regarding the issues during your stay.
Fair Room smelled shower dirty Close to freeway
Business response:
Hi Kinmerly, Thank you for your recent stay with us. I'm sorry about the smell and dirty shower. I will pass on your comments to our housekeeping staff to ensure that this isn't a recurrence. We do appreciate your feedback!
Very Good the morning manager was not very friendly my friend was sick the next morning and we didn't want to drive right away incase she needed the restroom. The manger was very rude and would not give us a little longer. So we just ended up leaving and making a bunch of stops. It was a great price and the manager at night was great and the price was great!
Business response:
Hello, Thank you kindly for your feedback. I have shared your comments with staff, and we truly regret that we fell short of our service standards during your stay. I do hope in the future that you'll give u s another try.
Okay Bathroom could be been cleaner, beds were small Breakfast didn't have the best variety and the facility was quite old
Business response:
Thanks for the feedback.
The woman working on 6/3 needs a review on how to treat customers The staff is the rudest of any hotel I’ve ever stayed at
Business response:
Hi Karen, I am sorry to hear that your experience was anything less then perfect. I have shared your comments with my team to help them understand the impact of their words and actions on guest perceptions. Thank you for taking the time to share your thoughts.
Adequate. The room was not very clean. It could have done with a proper vacuuming. The bathroom could be updated a bit. Small things make a big difference, could upgrade the toilet paper quality, minor change but noticeable. I liked the staff. The receptionist was very helpful as I was exhausted after a long day and she recommended some restaurants nearby. The bed was comfortable. The TV had a good choice of channels and it felt like a safe enough location.
Business response:
Hi Brendan, Thank you for your stay with us. We appreciate your feedback.
Frequently asked questions about La Quinta Inn Denver Golden
How is La Quinta Inn Denver Golden rated?
La Quinta Inn Denver Golden has a 3 star rating with 6,951 reviews.
When is La Quinta Inn Denver Golden open?
La Quinta Inn Denver Golden is closed now. It will open tomorrow at 9:00 a.m.