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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We will look for another brand and spend more money next time. The check in, confusion about cash payment, dirty nightstand tops, greasy, filthy, never cleaned, towel made into our bed the next day. The TV, heat, shower, sink and checkout.
Fair
Good
Disappointed Didn't stay they didn't accept my debit card because it was Green Dot. So they failed to mention that on the app.
Business response:
Dear Jodi, I am very sorry to hear that we were unable to fulfill your reservations due to a card issue. I can understand your frustration and the inconvenience this caused you. We hope that you will consider us again the future.
wasn't in the room that long to find out had a wedding that night The bathtub had a hole drilled in it. I like a bath instead of a shower. When we took a shower mold from under the tub came up into the tub. I smelled mold when I walked into the bathroom but didn't know why until we showered. I got $25.00 off my stay but they knew their was a problem with that room before they rented it.
Business response:
Thank you for your recent stay. We work hard to provide an amazing experience for all our guests and it looks like we dropped the ball during your stay. Please know that we take your concerns seriously and we worked to make the necessary corrections so that this issue doesn't happen again. I apologize for the inconvenience this issue caused for you. We hope that you will consider us again in the future.
Cheap hotel that was cheap The bathroom shower was terrible with a shower head that barely worked The room was clean
Business response:
Dear Jefferey, Thank you for taking the time to write a review. Our team works hard to provide a clean and comfortable room and it looks like we fell short of our goal. I apologize for any inconvenience these issues caused you and I will look into it right away. Thank you for choosing to stay with us and we hope to see you again in the future.
Just a place to rest Our bed was dirty! There where black specks of dirt all over with hair as well. The curtain had white crusty stains on them. No wash cloths and only 1 hand towel. We did call the front desk to inform them, but given the late hour we where just to tired to move. We chose the room because it was big enough for me, my gf & bf...the front desk lady was rude about it, just made me feel uncomfortable. Bed was comfy, bathroom was huge. Breakfast was alright, normal standard hotel breakfast. When we requested a ... read more
Business response:
Dear Telina, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear this happened.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectation... read more
It was ok, but this is not a LaQuinta I would choose to stay at again. The bathroom in our room was not very clean at all, not only the toilet, but the bathroom floors. The breakfast was good, plain and simple. Lots of eating area and the attendant did a great job of keeping things stocked.
Business response:
Dear Jodi, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear of the issues you experienced. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs... read more
Pleasant I was yelled at and told I couldn't re book and treated as a child. 100% disrespectful. The cleaning staff was super nice. And the front Office lady that clocks in around 10. She was splendid.
Business response:
Dear Danni, Thank you for taking the time write a review for us. I go apologize if you were upset on your check out day. We were working with you and allowed you to 1pm to provide payment or to be checked out. At 1pm you hadn't paid and all your belongings were still in the room. We felt we worked with you and felt you should have followed the agreement. Thank you for the feedback we will use to help us make improvements to our property and our services.
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,097 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open tomorrow at 9:00 a.m.