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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Met our needs. Ice machines were too far away from our room. Price
Business response:
Dear Terry, Thank you for your recent stay. We are very sorry about the ice machine and we are working on getting a new one installed very soon. We appreciate your feedback and hope to see you again soon.
Bad
Disappointing Not clean at all. Bathroom was disgusting.
Business response:
Dear Heather, Thank you for taking the time to write a review. We are sorry for any issues you experienced and we will use your feedback to help us make improvements.
Fair Cleaning staff was excessively loud early in the morning, yelling outside and waking me up.
Business response:
Dear William, I am very sorry that our clean team disturbed you in the morning. I did sit down with them and explained that they needed to be more thoughtful of the guests who are still resting. Thank you for letting me know about this so that I could talk with my team.
Poor Old hotel...shower wouldn't drain..vending machines empty..no mini fridge and we were booked for 5 days.... Bldg looks like it's ready to fall down
Business response:
Dear Robert, Thank you for taking the time to give us feedback about your stay. We apologize that your stay didn't live up to your expectations. We are working with local vendors to help us make improvements to our walkways and exterior. I am very sorry the shower wasn't draining properly and that the room you reserved didn't have a microwave and fridge in it. We appreciate your feedback and we will use your comments to help us make improvements to our property.
Please strictly prohibit smoking!! Smokers everywhere I the property, so whenever we open the door, we can easily smell!! The staff at the lobby seems not friendly?! Breakfast, several kinds of yogurt
Business response:
Dear Madoka, Thank you for taking the time to write a review about your stay. I am very sorry that our guests who smoke didn't follow our request to smoke at least 15 feet from our buildings. We work hard to ensure all guests have a great stay and I am sorry we missed the mark during your stay with us. We appreciate your feedback and we will use your review to help us make improvements to our property.
Fair Our carpet was disgusting!!! The tv remote didn’t work and my mom told staff but apparently it never got fixed. A c was not super cold fridge froze or was warm and bathtub was gross Pool and staff
Business response:
Dear Jeannie, We are sorry to hear of the issues that you experienced during your stay. We have a local vendor who is coming in to replace the carpet in your particular room. We are very sorry that we dropped the ball during your stay. We value your feedback and take your concerns seriously. We are working quickly to make improvements to our guest rooms and exterior.
Okay Housekeeping staff did a poor job cleaning. The room wasn’t cleaned and bathroom wasn’t sanitized every day. Location was perfect for what we needed.
Business response:
Dear Deidre, Thank you for your recent stay. I am very sorry that our clean team didn't live up to expectations. I will share your feedback with the housekeeping supervisor and clean team. Your feedback is going to help us improve our guest services. We appreciate you sharing your experience so that we can improve.
Poor It was not advertised that each room was externally accessible. I wouldn’t have stayed had I know my room was going to open up right to the parking lot. There were several bugs in my room and hair in the towels. It felt like a cheap motel. The bed squeaky and very uncomfortable.
Business response:
Dear Kacey, We regret to hear that your stay did not live up to your expectations. Our goal is to provide a great stay and it looks like we missed we marked. I am very sorry that you were unaware that our guest rooms are exterior entrances. We do apologize for disappointing you. We appreciate your feedback and will use it to help us make improvements.
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,138 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open at 9:00 a.m.