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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Needs work. Older facility needs work. Seems like a weekly stay motel. Looks like locals living there. Uncomfortable about safety of vehicle, etc. Front desk girl was great!
Business response:
Dear Kara, Thank you for taking the time to write a review for us. I'm glad to see that you had a great experience with our front desk staff. However, I am sorry to hear of the other issues that you experienced. We value your feedback and will use to help us make improvements around our property. We hope that you will consider us again in the future.
Bad
We will look for another brand and spend more money next time. The check in, confusion about cash payment, dirty nightstand tops, greasy, filthy, never cleaned, towel made into our bed the next day. The TV, heat, shower, sink and checkout.
Fair
Good
Disappointed Didn't stay they didn't accept my debit card because it was Green Dot. So they failed to mention that on the app.
Business response:
Dear Jodi, I am very sorry to hear that we were unable to fulfill your reservations due to a card issue. I can understand your frustration and the inconvenience this caused you. We hope that you will consider us again the future.
wasn't in the room that long to find out had a wedding that night The bathtub had a hole drilled in it. I like a bath instead of a shower. When we took a shower mold from under the tub came up into the tub. I smelled mold when I walked into the bathroom but didn't know why until we showered. I got $25.00 off my stay but they knew their was a problem with that room before they rented it.
Business response:
Thank you for your recent stay. We work hard to provide an amazing experience for all our guests and it looks like we dropped the ball during your stay. Please know that we take your concerns seriously and we worked to make the necessary corrections so that this issue doesn't happen again. I apologize for the inconvenience this issue caused for you. We hope that you will consider us again in the future.
Cheap hotel that was cheap The bathroom shower was terrible with a shower head that barely worked The room was clean
Business response:
Dear Jefferey, Thank you for taking the time to write a review. Our team works hard to provide a clean and comfortable room and it looks like we fell short of our goal. I apologize for any inconvenience these issues caused you and I will look into it right away. Thank you for choosing to stay with us and we hope to see you again in the future.
Just a place to rest Our bed was dirty! There where black specks of dirt all over with hair as well. The curtain had white crusty stains on them. No wash cloths and only 1 hand towel. We did call the front desk to inform them, but given the late hour we where just to tired to move. We chose the room because it was big enough for me, my gf & bf...the front desk lady was rude about it, just made me feel uncomfortable. Bed was comfy, bathroom was huge. Breakfast was alright, normal standard hotel breakfast. When we requested a ... read more
Business response:
Dear Telina, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear this happened.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectation... read more
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,187 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is open now. It will close at 6:00 p.m.