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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor Walls too thin we heard people having sex all night! Nothing
Business response:
Dear Maritza, Thank you for providing us feedback about your stay. Our goal is that all guests enjoy their stay with us and we're sorry to hear that other guests disturbed your sleep. Please know that you can always reach out to the front desk 24 hours a day to get assistance. Thank you for choosing our La Quinta and we hope that will consider staying with us again in the future.
Very Poor Everything. I felt like I was staying in someone’s used apartment Nothing
Business response:
Dear Savannah, Thank you for your taking the time to write us a review. Our team works hard to provide an outstanding experience during your stay and I'm sorry that we fell short of our goal. Your feedback will help us make improvements and we hope that you will consider staying with us again.
Over all enjoyed Rate change At check out time we found out our rate was changed from $55 we booked with Trevago to $65 per night
Business response:
Dear Evelyn, I'm very sorry for any confusion there was with your rates. I double checked your reservation and didn't find that we changed anything at the property. I double checked your reservation online and it to showed $65.00 plus tax. Please double check your reservation confirmation and if you show something different please call us at the hotel.
Terrible Rude and very dirty didn’t offer to do anything like change room Not one thing
Business response:
Dear Annette, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet y... read more
Poor Not much that I did like. I guess the location to an interstate was great.
Business response:
Dear Russ, Thank you for taking the time to write a review. Our goal is provide an exceptional experience and I'm sorry that we fell short of that goal. Your feedback is important to us and it will help us make improvements to our hotel. Thank you for choosing La Quinta and we hope that you will consider us again in the future.
Fair The woman at check in who didn't need to be condescending and rude about inaccurate information I waa given by booking.com Good question, I had to go to a Super 8 which was filthy but at least not rude.
Business response:
Thank you for your valuable feedback and I apologize for any inconvenience there was for you regarding your reservations. Our staff should have shown care and compassion and offered solutions and I'm sorry that didn't happen. I will share this feedback with our team so we can improve our services.
Good lied to me online, said i would be staying in a two room with two bds, i only got a single room with two beds. might wanna fix that false advertising. super annoying breakfast could last longer
Business response:
Dear Byrlee, Thank you for taking the time to write a review. Our goal is to provide a great experience and I'm sorry for the confusion with your reservation. Your feedback is valuable and I will look into the site and how the rooms are advertised.
Not satisfied with my purchase The room was not as expected. Told when I called, the 2 beds were in separate rooms. There was also someone else's hair all over the shower. There was no fridge or micro. The listing said there was both. It would have been a good value if I'd gotten the things I was promised. I came from North Dakota with my daughter and her husband and son. Who is 2. We were not properly accommodated. Will not stay here again. The location and the free WiFi we're good.
Business response:
Dear Jennifer, I'm sorry for any confusion there was with your reservation. I'm not sure who you spoke with at booking.com but I will reach out to them and discuss your reservation with them. It appears that you were looking for a suite and not the standard room that was booked for you. I understand your frustration and disappointment and I will share your feedback with our housekeeping department. We appreciate your feedback and will use it to make improvements and we hope that you will consider trying us again in the futur... read more
Fair
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,138 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open at 9:00 a.m.