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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was ok, but this is not a LaQuinta I would choose to stay at again. The bathroom in our room was not very clean at all, not only the toilet, but the bathroom floors. The breakfast was good, plain and simple. Lots of eating area and the attendant did a great job of keeping things stocked.
Business response:
Dear Jodi, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear of the issues you experienced. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs... read more
Pleasant I was yelled at and told I couldn't re book and treated as a child. 100% disrespectful. The cleaning staff was super nice. And the front Office lady that clocks in around 10. She was splendid.
Business response:
Dear Danni, Thank you for taking the time write a review for us. I go apologize if you were upset on your check out day. We were working with you and allowed you to 1pm to provide payment or to be checked out. At 1pm you hadn't paid and all your belongings were still in the room. We felt we worked with you and felt you should have followed the agreement. Thank you for the feedback we will use to help us make improvements to our property and our services.
Was suppose to stay 3 nights, left after one Old, crappy. Needs paints, needs tlc. Location. Staff
Business response:
Dear Shirley, Thank you for taking the time to write a review. Our goal is to provide a great experience during your stay and it looks like we fell short of that goal. Please know that we value your feedback and we are working to make improvements to our property. Thank you for choosing to stay with us and we hope to see you again in the future.
Fair
Met our needs. Ice machines were too far away from our room. Price
Business response:
Dear Terry, Thank you for your recent stay. We are very sorry about the ice machine and we are working on getting a new one installed very soon. We appreciate your feedback and hope to see you again soon.
Bad
Disappointing Not clean at all. Bathroom was disgusting.
Business response:
Dear Heather, Thank you for taking the time to write a review. We are sorry for any issues you experienced and we will use your feedback to help us make improvements.
Fair Cleaning staff was excessively loud early in the morning, yelling outside and waking me up.
Business response:
Dear William, I am very sorry that our clean team disturbed you in the morning. I did sit down with them and explained that they needed to be more thoughtful of the guests who are still resting. Thank you for letting me know about this so that I could talk with my team.
Poor Old hotel...shower wouldn't drain..vending machines empty..no mini fridge and we were booked for 5 days.... Bldg looks like it's ready to fall down
Business response:
Dear Robert, Thank you for taking the time to give us feedback about your stay. We apologize that your stay didn't live up to your expectations. We are working with local vendors to help us make improvements to our walkways and exterior. I am very sorry the shower wasn't draining properly and that the room you reserved didn't have a microwave and fridge in it. We appreciate your feedback and we will use your comments to help us make improvements to our property.
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,187 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is open now. It will close at 6:00 p.m.