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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good Hair dryer did not work
Business response:
I’ve received your review of La Quinta Denver - Northglenn. Looks like we dropped the ball on meeting your expectations. We appreciate your feedback and apologize for the inconvenience..
Awful. The bugs that were in the bed and woke my fiance up at 3am, then when brought to the staffs attention rather than moving us rooms they asked us to leave at 3 IN THE MORNING. Nothing.
Business response:
Dear Dakota, I’m very sorry this is not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you. I understand your frustration and I will be sharing your feedback with that clerk and the rest of my staff today. I'm available if you would like to talk about your stay in more detail. Again I do apologize for the inconvenience this was for you. Thank you Thank you Heather
Very Poor
Won't pick this hotel until renovated Hotel needs to be updated. Bath tub was peeling Location
Business response:
I’ve received your review of La Quinta Denver - Northglenn. Looks like we dropped the ball on meeting your expectations.I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again.
Poor Acid cleaner on the desk. Bathroom bathtub was filthy. Lights didn't work. I was told manager would contact me to make this good as I had played for 2 rooms.
Less than average Breakfast, air-conditioning unit old made noise while running. No eggs.You can microwave a frozen breakfast burrito.I do not eat that.Drank coffee and had a croissant.Poor start to my day
Business response:
Dear Jayne, Thank you for taking time to write a review on our property. It's our goal to provide an outstanding experience during your stay and it looks like we fell short of our goal. I'm very sorry that you were not happy with our continental breakfast choices. We do work hard at providing a variety of foods choices for our guest. We appreciate your feedback and hope that you choose to stay with La Quinta again.
Very Poor
Fair Not worth the money room was dirty had to stand in water while taking a shower tub was dark brown stained . Blood on bed a very big stain . Wouldn’t come back
Business response:
Dear Ryan, Thank you for your honest feedback. We work hard to provide an amazing experience for all guests and it looks like we dropped the ball during your stay. Please know that we take your concerns and comments seriously. I've shared your feedback with our team and we're working hard to make the necessary corrections so that these issues do not happen again. I apologize for any inconvenience these issues caused you during your stay. Thank you Heather
Okay When we enter the room there was a funny smell and it did not get away even when we try to air the room. The staff were nice and the children enjoyed the pool.
Business response:
Dear Valued Guests, Thank you for taking the time to share your review. We apologize for any dissatisfaction as we want our guests to leave with a great impression. We hope that you will allow us another opportunity to serve you during future travels. In addition, I ask that if you experience any issues while staying with us, you immediately inform the front desk so that we may quickly rectify any concerns. Thank you for your business! Sincerely, Management.
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,187 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open tomorrow at 9:00 a.m.