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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair The woman at check in who didn't need to be condescending and rude about inaccurate information I waa given by booking.com Good question, I had to go to a Super 8 which was filthy but at least not rude.
Business response:
Thank you for your valuable feedback and I apologize for any inconvenience there was for you regarding your reservations. Our staff should have shown care and compassion and offered solutions and I'm sorry that didn't happen. I will share this feedback with our team so we can improve our services.
Good lied to me online, said i would be staying in a two room with two bds, i only got a single room with two beds. might wanna fix that false advertising. super annoying breakfast could last longer
Business response:
Dear Byrlee, Thank you for taking the time to write a review. Our goal is to provide a great experience and I'm sorry for the confusion with your reservation. Your feedback is valuable and I will look into the site and how the rooms are advertised.
Not satisfied with my purchase The room was not as expected. Told when I called, the 2 beds were in separate rooms. There was also someone else's hair all over the shower. There was no fridge or micro. The listing said there was both. It would have been a good value if I'd gotten the things I was promised. I came from North Dakota with my daughter and her husband and son. Who is 2. We were not properly accommodated. Will not stay here again. The location and the free WiFi we're good.
Business response:
Dear Jennifer, I'm sorry for any confusion there was with your reservation. I'm not sure who you spoke with at booking.com but I will reach out to them and discuss your reservation with them. It appears that you were looking for a suite and not the standard room that was booked for you. I understand your frustration and disappointment and I will share your feedback with our housekeeping department. We appreciate your feedback and will use it to make improvements and we hope that you will consider trying us again in the futur... read more
Fair
Fair
Okay
Fair
Good Cleaning service only brought towels didnt even change my sons crumb filled sheets
Business response:
I'm very sorry that our clean team didn't provide more service during your stay. I will share your feedback with our team so that we can improve our services. Thank you for sharing this information with us and we hope that you will choose us again.
Disappointing
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,187 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open tomorrow at 9:00 a.m.