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La Quinta Inn Denver Northglenn
- Hospitality
- Westminster, CO
About this business
Location details
345 W 120th Ave, Westminster, CO, 80234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Okay For a non-smoking facility a room smell just like smoke and in the bathroom there was previous items from other previous guests nasty
Business response:
Dear Elizabeth, Thank you for taking time to provide us feedback about your stay. I'm very sorry to hear of the issues that you experienced. We work hard to provide our guests with a clean comfortable room and we are sorry to disappoint you. Your feedback is truly appreciated and will be used in training our clean team so that they can improve services for our guest. Thank you for staying with us and it is our hope that you will try us again in the future.
I book with booking.com all the time and this was the first time I had a bad experience. I will nev The room smelled stinky. Outside our door there was split liquid and it was very sticky. The grounds had trash and cigarette butts every where. I felt unsafe because there were people sitting outside for hours. I did tell the person at the desk but she didn't seem to care about it. I asked if they had security and she said she didn't know when they would be out to check the property. I book with booking.com all the time and th... read more
Business response:
Dear Kathleen, Thank you for taking the time to provide feedback about your stay. I am saddened to hear of the problems that happened during your stay with us. Our goal is provide each of our guest with a great stay and we fell short of our goal. Please know that we take your concerns seriously and we will be using your feedback to help us make improvements to our property. Thank you for choosing La Quinta Inn and Suites Northglenn. We hope that you will consider staying with us again in the future.
Pleasant Room was very dirty Very close from highway
Business response:
Dear Jesus, Thank you for providing your feedback about your stay. Our goal is to provide a great experience and we're sorry to have disappointed you. Your comments will be shared with our team and will be used to help us improve our services for our guests.
Bited Nothing Nothing
Business response:
Thank you for taking the time to write a review. Our team works hard to provide a great stay and we are so that we disappointed you. Please know that we take all comments seriously and we will use them to make improvements to our hotel. We hope that you will consider staying with us again in the future.
Poor Walls too thin we heard people having sex all night! Nothing
Business response:
Dear Maritza, Thank you for providing us feedback about your stay. Our goal is that all guests enjoy their stay with us and we're sorry to hear that other guests disturbed your sleep. Please know that you can always reach out to the front desk 24 hours a day to get assistance. Thank you for choosing our La Quinta and we hope that will consider staying with us again in the future.
Very Poor Everything. I felt like I was staying in someone’s used apartment Nothing
Business response:
Dear Savannah, Thank you for your taking the time to write us a review. Our team works hard to provide an outstanding experience during your stay and I'm sorry that we fell short of our goal. Your feedback will help us make improvements and we hope that you will consider staying with us again.
Over all enjoyed Rate change At check out time we found out our rate was changed from $55 we booked with Trevago to $65 per night
Business response:
Dear Evelyn, I'm very sorry for any confusion there was with your rates. I double checked your reservation and didn't find that we changed anything at the property. I double checked your reservation online and it to showed $65.00 plus tax. Please double check your reservation confirmation and if you show something different please call us at the hotel.
Terrible Rude and very dirty didn’t offer to do anything like change room Not one thing
Business response:
Dear Annette, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Denver Northglenn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet y... read more
Poor Not much that I did like. I guess the location to an interstate was great.
Business response:
Dear Russ, Thank you for taking the time to write a review. Our goal is provide an exceptional experience and I'm sorry that we fell short of that goal. Your feedback is important to us and it will help us make improvements to our hotel. Thank you for choosing La Quinta and we hope that you will consider us again in the future.
Frequently asked questions about La Quinta Inn Denver Northglenn
How is La Quinta Inn Denver Northglenn rated?
La Quinta Inn Denver Northglenn has a 3.3 star rating with 4,187 reviews.
When is La Quinta Inn Denver Northglenn open?
La Quinta Inn Denver Northglenn is closed now. It will open tomorrow at 9:00 a.m.