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La Quinta Inn Houston Cy-Fair
- Hospitality
- Houston, TX
About this business
Location details
13290 FM 1960, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Price was good, employees were helpful but room was dirty. Room was not clean, alot of black hair in the shower. Only had 1 towel in room and 1 matt. Had to ask for more towels. Price
Business response:
Hello Whitney, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative aspects . Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.
I won't make this mistake again. The room was dirty, no microwave, no mini fridge, there was no towels, there was wax melted all over the night tables, they advertise they had breakfast, when I went to get breakfast was told they don't have breakfast anymore The bed was pretty comfortable. That is basically the only positive thing I can say about it.
Business response:
Dear Macie, Thank you for choosing us and the feedback. Our apologies for all the issues and the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager.
Poor hotel. Bad facilities. No breakfast (they said because Covid-19) they should have a plate to go or sonething. The locatiin
Business response:
Hello Patricio, Thanks for the stay and the feedback. Our apologies for the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again, Sincerely, Hotel Manager.
Not very good it said 100% satisfaction I was not satisfied. There was no breakfast which was stated on the confirmation breakfast was included in the price. The room smelt bad not clean and it had roaches. I will not recommend.
Business response:
Dear Richard, Thank you for choosing us and the feedback. Our apologies for all the issues and the unsatisfactory stay. The breakfast could not be served due to Covid restrictions. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager.
Full of Prostitues and Solicitation Upon arrival there were prostitutes lingering around the building, 1 approached me asking for favors during my stay. I asked for a non smoking room, due to pregnancy and 4yo with health issues. The room smelled like pure smoke and there was a blunt roachie down the drain of the sink. Let me not fail to mention the fire detector was removed prior to my stay. Overall was not a comfortable stay!
Business response:
Hello Guest, It is disappointing to note that your stay was not satisfactory. My apologies for the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.
Bad The information that was given to us, wasn't the same when we got to the Hotel. Non smoking rooms smell like cigarettes. No refrigerator in the rooms, even though, we asked for it. NOTHING!!!
Business response:
Hello Orengo, It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to several issues and bad guest service. Our team will check where we went wrong and will take corrective actions for maximum betterment. Kindly note and give another chance to offer you a nice stay. We shall appreciate your kind understanding. Sincerely, Hotel Manager.
Bad Not wat i paid for.. No fridge, no microwave, no restroom light then had to move bed to find my earring just to find it filthy over bed.
Roaches Roaches bad Roach infestation l 1st I was given a room.
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Frequently asked questions about La Quinta Inn Houston Cy-Fair
How is La Quinta Inn Houston Cy-Fair rated?
La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,326 reviews.
When is La Quinta Inn Houston Cy-Fair open?
La Quinta Inn Houston Cy-Fair is closed now. It will open tomorrow at 12:00 p.m.