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La Quinta Inn Houston Cy-Fair
- Hospitality
- Houston, TX
About this business
Location details
13290 FM 1960, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Gross Gnats in the room. Room smells like it has been smoked in. Tv is messed up. Nothing is likeable about this property besides the price.
Business response:
Hello William, We are disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
Very Poor The manager of this hotel was not very nice and when I booked my hotel he did not look in my booking he didn't even ask for my ID really I just told him my name and he got my cash I thought the rooms were clean but they weren't they had bed bugs and I'm when I told the manager about it the next day because I didn't see them on me until the next day he was upset and said it was my fault I should have came down then minute I saw them
Business response:
Hello Carmen, I am really disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
Horroroso!! Todo Nada
Business response:
Estimado Victor, Gracias por elegirnos y por los comentarios. Nuestras disculpas por todos los problemas y la insatisfactoria estancia. Definitivamente trabajaremos en sus observaciones. Puede esperar una estancia mejorada la próxima vez. Visítanos de nuevo. Atentamente, Gerente del hotel.
Fair That it was big an different then Austin
Business response:
Dear Carmen, Thanks for the stay and the feedback. We shall definitely work on your observations. Guest comments are valuable inputs for us to better our services. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Disappointing
Poor Room was descent, but had a penetrating smell of cigarette. Went to bed by 9 pm but couldn't sleep because guests next to my room were making a lot of noise. Seems like they were having a party and there was a lot of screaming and laughing. Called front desk at 2 am and they sent someone. They kept being loud so i called at 3 am again. Hotel staff went again and called their attention but as soon as they left they kept on making a raucous. We first got a room on the 3rd floor but had to request another one due to a rece... read more
Business response:
Dear Guest, Thank you for the stay and the feedback. I am very much concerned with your feedback. My apologies for the issues and the overall bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
Fair
It's could have been a little bit better When I called and asked for an iron they told me they didn't have any There was no breakfast at all. The location was ok
Business response:
Dear Keith, Thanks for the stay and the feedback. We shall definitely work on your observations. Guest comments are valuable inputs for us to better our services. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Never will go back My very first night was not good at all, started off with dirt sheets bugs in the bottom of the tub then from about 2:30am until roughly 6:30 close to 7am there was a dog barking because he was left in a room by himself. So I believed I should have had the night stay for free but it wasn't. Staffing maids and the guy who does the ground maintenance where very nice. The one's who I believe own the place where cool but a bit standoffish.
Business response:
Dear Roberts, Thank you for choosing us and the feedback. Our apologies for all the issues and the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager.
Frequently asked questions about La Quinta Inn Houston Cy-Fair
How is La Quinta Inn Houston Cy-Fair rated?
La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,326 reviews.
When is La Quinta Inn Houston Cy-Fair open?
La Quinta Inn Houston Cy-Fair is closed now. It will open tomorrow at 12:00 p.m.