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La Quinta Inn Houston Cy-Fair
- Hospitality
- Houston, TX
About this business
Location details
13290 FM 1960, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Pésimo alojamiento cero en protocolos covi Excesivamente sucio, a las 3 am llega el camión de la basura y hace demasiado ruido, a las 6 am el jardinero hace demasiado ruido con su maquinaria, el baño está muy sucio te dan dos toallas pequeñas, la habitación muy sucia y apesta mucho a cigarro de toda la gente que fuma en el pasillo, perimo servicio, no incluye la limpieza diaria de la habitación, las máquinas de hielo no sirven Hospedaje no recomendable Si buscas hospedaje Mejor busque otro hotel Nada
Business response:
Hola David, Gracias por la estadía y los comentarios. Lamento sinceramente los inconvenientes. Nuestras disculpas. Definitivamente trabajaremos en sus observaciones. Puede esperar una estancia mejorada la próxima vez. Visítanos de nuevo pronto. Atentamente, Gerente del hotel.
Tiolet was broke. AC didn’t work. It was just very uncomfortable Everything Nothing
Business response:
Dear Guest, Thank you for choosing us and the feedback. Our apologies for all the issues and the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager.
Very Poor No estaban limpios ni el cuarto ni el baño. No hubo desayuno
Business response:
Querido Antonio, Gracias por elegirnos y por los comentarios. Nuestras disculpas por todos los problemas y la insatisfactoria estancia. Definitivamente trabajaremos en sus observaciones. Puede esperar una estancia mejorada la próxima vez. Visítanos de nuevo. Atentamente, Gerente del hotel.
This is the worst hotel stay I have ever had. Do NOT stay here! The Mgr and staff are not honest. I made a 4 nt reservation. When we arrived the 1st day, the hot water wasn't working. My wife & I ended up taking cold showers in the morning (in the middle of winter!). On morning of Day 2, I complained to the front desk that there was no hot water. They told me they would move us to another room. When I got the key to the new room, I immediately checked to see if there was hot water. No hot water, so I went back to the front d... read more
Business response:
Dear Patty, We are very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we wil... read more
Probably would not stay again plugs did not work in the room, this is not good when you have to sleep on a breathing machine.. Very inconvenient. Called front desk to let them know upon arrival but was not able to have it fixed for first night there location and price
Business response:
Hello Brad, I am really disappointed to note that your overall experience of the stay was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
Fair
Drug activity and prostitution. Horrible service and dirty place also smelly. Manager ignores you. Everything! Service and dirtyness. Also ignorance all night Nothing
Business response:
Hello Diana, It is disappointing to note that your stay was not satisfactory. My apologies for the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.
Bad Housekeeper is racist and rude
Business response:
Hello Faith, Thanks for the stay and the feedback. Sincerely regret the inconveniences. Our apologies. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Frequently asked questions about La Quinta Inn Houston Cy-Fair
How is La Quinta Inn Houston Cy-Fair rated?
La Quinta Inn Houston Cy-Fair has a 2.9 star rating with 2,326 reviews.
When is La Quinta Inn Houston Cy-Fair open?
La Quinta Inn Houston Cy-Fair is closed now. It will open tomorrow at 12:00 p.m.