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La Quinta Inn Lynnwood
- Hospitality
- Lynnwood, WA
About this business
Location details
4300 Alderwood Mall Blvd, Lynnwood, WA, 98036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not sure I would stay again. The first room we had the sheets were dirty. We had already unpacked so it was not a great experience. We were moved immediately however we were put on a floor where people had animals and seemed like there may have been some smoking rooms - smelled odd in the hallways. There was also a family that went into the hall with their noisy kids at midnight so it was loud. The rooms just need some TLC overall. Rips in the curtains, scratches/marks on the walls etc. It was comfortable but just ok. The st... read more
Fair Bed was FAR too soft, felt like old matress Water pressure was great, hot water plentiful
It was only an “ok” stay this time around Our first night the hot tub was working. Unfortunately the hot tub was not functioning properly the second night. It was honestly not even warm. when we asked if it could be fixed front desk said maintenance was gone home (it was 8:30pm). We ended up just going up to our room which was kind of lame. Breakfast was also meh, it was nice it was included in our stay but my partner ended up just skipping eating it. Also, we brought our own extra throw blanket which was good because the qu... read more
Fair Elevator was very old and needs replacement It is very obvious that the hotel is old, they need to replace things here and there It is comfortable for a short stay, the room was clean and the bed was soft.
Bad No response, communication from hotel
Business response:
Dear Siddharth: I’ve received your review of La Quinta Seattle - Lynnwood. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. We're sorry you we... read more
Bad 1) Our truck got stolen from their parking lot, in front of hotel! 2) Manager not on site due to weekend and wouldnt come in to help review cameras on site for suspicious activities. 3) It would have been kinder if they had refunded our 2night stay. We are moving so our truck was full of our personal belongings, but now its all gone.
Business response:
I am very sorry in regards to what happened during your stay. I have provided your detective all the footage needed for the investigation.
Beds need to be more firm the rooms are small Homeless people around the parking lot The pool
Business response:
I am very sorry that your experience with us was not positive due to other people ruining your experience. We have been noticing a higher influx of activity. So we have placed and installed extra security measures to help with guest comfort.
Bad
Disappointed! Staff and Amenities below par! The staff were not knowledgeable or friendly-they couldn’t even point out directions to the nearest freeway. The Bellingham la Quinta has much better amenities and staff! This Lynnwood location didn’t have big bottles of shampoo/conditioner, the shower was old, the bathroom had no counter space and separate sink (so others in room hear hairdryer) and the rooms are not at all soundproof-big gap under door!! They also didn’t have hot chocolate or tea-just coffee AND they asked for a... read more
Business response:
Dear Leah, Thank you for your patience with us regarding this matter. It was a privilege serving you, and we value your feedback. I sincerely apologize that your recent stay with us was not up to customary La Quinta standards. I have taken your experience and trepidations and have personally resolved the issues that you had addressed. I certainly appreciate you taking the time of contacting me and letting me know about certain matters that you had experienced. I sincerely appreciate guests explaining their experiences at our... read more
Frequently asked questions about La Quinta Inn Lynnwood
How is La Quinta Inn Lynnwood rated?
La Quinta Inn Lynnwood has a 4.1 star rating with 7,069 reviews.
When is La Quinta Inn Lynnwood open?
La Quinta Inn Lynnwood is closed now. It will open at 12:00 p.m.