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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Bad
Gross Moldy bathroom. Musty room. Nothing was clean.
Business response:
Hello Natasha, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
I would not stay there again I could never get into my room. I had to redo my key card every time and always took minutes to get inside. the bathtub was not up to par and the room wasn't that clean. Nothing
Business response:
Hello Fowler, It is unfortunate that some unforeseeable events happened during your stay, we did try to resolve and offer a solution the same day to make sure that your stay will not be affected in any way. We still thank you for understanding regardless and we do hope that we get the chance to host you again in the future as this was not the experience that we wanted you to have.
Paid more money than I should have for the nights I stayed the staff could not give me a phone for my room they were not it was not clean the carpets have not been clean at all I had to rooms the room I stayed in with my two granddaughters there was no telephone the other room that I’ve rented the bathroom look like it had been sites the ceiling foot prints the staff was not helpful at all the little lunchroom had no paper plates no cups no nothing no napkins nothing i’ve stayed twice on this property before the pandemic it ... read more
Business response:
Hello Guest, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
i found a insect on the bed when I woke up in morning. no hygiene location
Business response:
Hello SYED, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Affordable for easy location on Queens, but don't expect any service or cleanliness. Well, where can I start. The appearance is not good at all. First impression is not good. After you enter the room, smell is not good, appearance is old and it doesn't seem clean at all. Lot of stains on the carpet floor, wall is full with spills of all sorts of liquids and bathroom also not sparkling clean. Even though the shower works fine, you can easily find hairs and stains on the towels. Location works well - I was looking to be in an ... read more
Business response:
Hello Afonso_, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
I would not stay at this location again. the room was shockingly dirty. looked like the bed sheets and pillow cases were not clean or fresh. floors, walls, ceilings were all quite dirty and stained. bathroom was okay. did not feel comfortable staying in the room longer than necessary. location is great
Business response:
Hello Scott, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
Bad
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.