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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Nunca volvere a este hotel y a nadie se lo recomiendo Solamente un día de los 8 que estuve hospedado hicieron la limpieza de la habitación, yo tenía que bajar a la recepción a pedir toallas, papel de baño y sacar la basura; las cortinas están rotas y tuve que conseguir alfileres para cerrarlas y poder dormir. Obviamente la limpieza es lo peor de este hotel. La ubicación para desplazarme al USOPEN y al aeropuerto
Business response:
Hello ENRIQUE AURELIO, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chan... read more
Horrible staff and horrible customer service. barley any light, not enough pillows. dirty room nothing to like
Business response:
Hello Sina, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Poor
Fair The quality of the rooms and the attention of the staff The convenience of places to eat
Business response:
Hello Renee, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Bad moldy bathroom, did not change bed sheets at all! unkempt beds
Business response:
Hello Ricardo, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to pr... read more
Worst ever stay It was so dirty and disgusting. Bed and pillows were horrible. There was black pubic hairs all over the toilet, hair in the tub and hair in the “clean” towels. Toilet didn’t flush, tap dripped. Carpet was sooooo dirty. Gross, disgust, horrible. Can’t believe the cost and due to the room dirtiness, couldnt bring our selves to even consider eating there.
Business response:
Hello Tia, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Bad
Worst Start to finish of my stay One word “AWFUL”
Business response:
Hello JITENDER, We appreciate that you've taken the time to share with us regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
it was ok noisy and not the cleanest place. Bathroom have to be redone. went there for the location… neatness was average…. kinda noisy….. but close to subway and had parking for my car. its an ok place if you don’t have to spend alot of time in your room.
Business response:
Hello Jacques, Know that your voice is of tremendous importance to us and we value your comments about our location and your comments about our parking. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.