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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
una porquería no volveré que las instalaciones son malas y el té nunca funcionó y no fueron arreglarlo nada
Business response:
Hello Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that youve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provi... read more
overall I was disappointed in the guality, amenities, and cleanliness of the hotel. For the price, I expected better con broken window/curtain, “clean” towels had hair on them, tv didn’t work, bed sink in the middle. free breakfast and city view was listed on the booking description, but neither actually happened. good location, good size mini fridge was useful, parking off street.
Business response:
Hello Marcy, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Disappointing
Bad
This hotel should be reinspected. This place should not be operating as a hotel Very dirty, not maintained, shower area is awful missing faucet parts, front door lock is damaged and there is a gap, mold in bathtub, bed sheets are dirty. Nothing
Business response:
Hello Yucekus, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your... read more
Lower your expectations The frequency of changing bed linen. I was informed that linen was changed every 3 days, which is acceptable. I stayed for 13 days and it was changed once, on day 2 of my stay. Even though it's a 2-star hotel, cleanliness and hygiene would be considered important. Secondly the key card coding is very flimsy. It didn't matter what I did to protect the key from magnetic interference, it always didn't work at the end of the day. Management could consider changing the card locks to use more robust key cod... read more
Business response:
Hello Geoffrey, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our bed and your insights regarding our location. We hope to see you again in the future.
Overall not a happy stay and they didnt refund the initial deposit for the room The mattress was pretty bad. carpets on floor was smelly. room service wasnt efficient enough - they didnt do a full cleaning, despite requeting. Dont look under the beds/tables. Beds were clean and big enough. Room was of good size and there was a working TV and the lighting was good. Bathroom was good too. The AC was quite good.
Business response:
Hello Anthony, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our service and also our room. We hope to see you again to provide you with an exceptional level of service and hospitality.
Ofrecer desayuno el cual no tenían habilitado, no hacer limpieza regularmente cada dos días al menos No había desayuno, a pesar que en la pagina las fotos anunciaban que si lo ofrecían Las alfombras muy deterioradas y rotas Las instalaciones muy descuidadas, con manchas en las piezas sanitarias y los muebles muy antiguos Las tarjetas de entrada cada vez que queríamos entrar a la habitación no funcionaban, teníamos que bajar a solicitar la activación, cosa que molestaba bastante. Camas estaban confortables
Business response:
Hello Richard, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.