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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair it needs a lot of improvement. everything was broken we were missing one light. the restrooms were not clean. the staff
Business response:
Hello Marisol, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences, and we appreciate your feedback. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Ripon patwary review 1-The door would not close or open properly 2-We Always had to go call someone to open the door 3-There is not enough space to park 4- Maybe 15 cars are able to park there The bed was okay for my appearance The washroom was clean
Business response:
Hello Patwary, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
l’emplacement idéal salle les chambres la moisissure des meubles et salle de bain,manque de nettoyage du moquette l’emplacement
Business response:
Hello Guest, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every checkout and during this pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside have been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.
Fair
Bad
bien pour la localisation seulement le personnel n’est pas aimable . il n’ y a pas possibilité de faire garder les valises le dernier jour . la chambre n’était pas propre . très bien situé sur Queens bvd à 3 mn du métro qui dessert Grand Central et 5th av . on peut acheter de quoi petit déjeuner à la station service voisine . il y a quelqu’un pour faire l’accueil toute la journée . la literie est très correcte . la chambre était très calme .
Business response:
Hello Marie - isabelle, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and a... read more
Bad The employee was extremely rude, don't go to this place. We rented a room for three people, when we got there they said they couldn't have 3 people in the same room.
Business response:
Hello Leandro, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.
Bad Location is the only thing. Every thing is bad and terriable location is good however everything is nasty and bad service and nothing is working condition. over all never going back to this property again and not my friends.
Business response:
Hello SHASHI, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Fair Je n ai pas eu ce que je voulais. C est à dire 2 lit king size La proximité du métro et de l emplacement
Business response:
Hello varunah, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.