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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Only stayed 1 night, drive 16 hours, didn't have a choice. The reason we left, my room sheets had stains on it, the bathtub had hair, and the room had a smell to it. Nothing
Business response:
Hello Carlis, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
Bad
Ok for short stays Rooms are loud, dirty and the hotel is old. Subway Stations are next to the hotel. Reception is always available.
Business response:
Hello Ines, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.
Fair
Convenient for last minute Room door key reader didn’t work. Hair dryer broken. Pullout Couch broken. Ac unit leaking water
Business response:
Hello Alex, Thank you so much for bringing to our attention the issues that you encountered with our key cards. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Disappointing stay and will not recommend this hotel. Dirty bathrooms. Mold in the bathrooms. Key to the door stopped working every day. Staff was rude.
Business response:
Hello Rahul, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.
Décevant et malpropre Pas de petit déjeuner disponible malgré que c'est inscrit sur le site Pas de machine à café malgré que c'est inscrit sur le site Pas de verre dans la chambre Pas de mouchoir dans la chambre Chambre pas propre Drap pas propre Moisissure dans la douche Pas de femme de chambre Situation géographique et stationnement
Business response:
Hello Philippe, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Disappointing
Bad
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.