This profile has been claimed by the business owner or representative.
La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Hôtel désagréable -Le service du personnel est déficient -Pas de petit déjeuné malgré ce qui est écrit sur le site - La propreté est manquante et le tapis de la chambre très poussiéreux -le miroir de la salle de bain est craqué -Le plafond de la salle de bain a beaucoup de taches jaunes et un trou relié à une infiltration d’eau -Le mobilier est vieux -L’hôtel est très mal isolé -Il y a un ascenseur -L’emplacement près des transports en commun -Lit confortable
Business response:
Hello Jonathan, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Poor 1. No supply of bathroom tisues. 2. No hot water available at room area 3. Staff support were not satisfactory. 4. Calling information desk was a challenge if the other party will get the ringing phone. 5. Wifi connectivity is weak. 6. No assignrd housekeeping making sure daily cleaning of room, washroom, clearing garbage bins are part of thir work. There was none. Pure income generating ways of culture . Not my type to stay long.
Business response:
Hello Guest, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Poor Nothing A/C wasn't working Room isn't clean
Business response:
Hello Marwan, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most ... read more
Bad
Disappointing
don’t have anything to say. cleanness, smelly room and bed. customer service was awful. location
Business response:
Hello Mobashera, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Fair Pas de petit déjeuner L’emplacement
Business response:
Hello Tayeb, We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. We hope to someday have another opportunity to host your stay.
Bad Tout .une honte hôtel d'une saleté innommable la chambre n'avait même pas été faite quand nous sommes arrivés ils avaient refait le lit avec les draps salle des anciens clients traces d'extrêmement sur la cuvette des WC poils cheveux dans la baignoire savon coller moquette qui n'a pas vu un aspirateur depuis des mois aucun ménage de fait pendant les quatre jours une catastrophe fuyez cet hôtel je ne comprends pas que booking laisse des établissements insalubres sur leur site Rien
Business response:
Hello Emmanuel, Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
El hotel que tiene que mejorar mucho El no tener servicio de habitaciones. La moqueta sucia por todo el suelo. Los muebles en mal estado. El precio es sin impuestos. La ducha sin presión de agua. La proximidad con el metro
Business response:
Hello David, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.