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La Quinta Inn & Suites Alvin
- Hotels
- Alvin, TX
About this business
Location details
880 TX-35 Loop, Alvin, TX, 77511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad first they gave us the wrong room number elevator not working had to come down like three times had to wake up some guest cause if the wrong number they gave us total mess
Business response:
Hello Sandra, Thank you for sharing your experience with us. It’s clear that your stay did not meet your expectations due to a series of miscommunications and maintenance issues. We appreciate your feedback, which helps us identify areas for improvement. Your comments will be addressed with the relevant teams to enhance our guest experience in the future. Thank you for your understanding.
Was not happy with our stay at all. Room smelled terribly. Dog rooms should not have carpet in them. The elevator could give someone a spinal injury. When it went down, it hit the ground so hard it would jolt your whole body. Location and bed was okay
Business response:
Hello Amy, Thank you for your feedback regarding your stay. We appreciate your insights about the pet-friendly room amenities and the elevator experience. Your comments are important, and they will help us enhance our services and facilities for future guests. We hope you had a pleasant journey home and found the location and bed comfortable. Thank you for sharing your thoughts with us.
Fair
It worked for what we needed. The staff was very nice but the property was disappointing. The property definitely needs some remodeling and the rooms smell like mildew or mold.
Business response:
Hello Michael, Thank you for sharing your feedback regarding your recent stay. We appreciate your insights as they help us understand our guests' experiences better. Our team is continually working on enhancing the property to provide a more comfortable atmosphere. We encourage you to reach out to management to discuss your concerns further, as your input is invaluable in our ongoing improvement efforts. Your comfort is important to us, and we hope to better serve you in the future.
Disappointing. so many things went wrong from no AC electrical and plumbing. Not to mention the elevator wasn’t working. And they were never able to get a hold of the manager to issue a discount or familiar. i have stayed before.
Business response:
Hello Vanessa, Thank you for sharing your feedback. We're sorry to hear that your recent stay did not meet your expectations and that you encountered several issues. We appreciate your previous patronage and understand the importance of reliable amenities for an enjoyable experience. Your comments will be shared with the management team, and they will take them into consideration for future improvements. Thank you for your input, and we hope to welcome you back in the future for a better visit.
Fair
I have stayed in worse places but will try a different one next time. The shower curtain was too short and when you showered water went all over bathroom floor. Tub was very slick. Location was good
Business response:
Hello Barry and Linda, Thank you for sharing your feedback with us. We appreciate hearing about your experience at our hotel. We're glad to hear you found our location to be convenient. Your comments regarding the shower curtain and tub will be shared with our team for further review and improvement.
Very Poor the cleanliness of the room Room had a really bad odor and pillows were very uncomfortable
Business response:
Hello Alicia Bennett, We appreciate your feedback regarding the cleanliness of the room and the comfort of the pillows during your recent stay. We're continuously working to enhance our guests' experience and will share your comments with our team for further consideration in our services. Your comments are essential to our improvement efforts.
Poor I checked into the hotel, and did not stay longer than an hour. The hotel was not representative of the pictures on line. There were homeless people sleeping outside of the building. There were construction crewmen outside with chairs, drinking and smoking. The room was not clean. You can tell where it was an attempt to fix a leaking spot on the ceiling. I would not stay again. I would please like at least half of my money back; as I have already requested. N/A
Business response:
Hello Jazmine, We apologize for the inconvenience you experienced during your brief stay with us. We strive to ensure our guests have a pleasant experience; we take all feedback seriously and will address your concerns with the relevant teams. If you have any further feedback or require assistance, please feel free to contact the hotel management directly.
Frequently asked questions about La Quinta Inn & Suites Alvin
How is La Quinta Inn & Suites Alvin rated?
La Quinta Inn & Suites Alvin has a 4.1 star rating with 1,420 reviews.
When is La Quinta Inn & Suites Alvin open?
La Quinta Inn & Suites Alvin is closed now. It will open tomorrow at 12:00 p.m.