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La Quinta Inn & Suites Alvin
- Hotels
- Alvin, TX
About this business
Location details
880 TX-35 Loop, Alvin, TX, 77511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I will not be going back. room was nasty. walls were dirty. some of the light fixtures did not work. toilet paper didn't have a holder and had already been previously used. bed and pillows were so uncomfortable. The sheets were rough and didn't have a clean smell. They hotel should use the "extra hotel fee" they charged me and probably everyone that stays there, to get the rooms up to par. Oh and the coffee creamer was mixed French vanilla with regular creamer. Believe I can taste the difference it was quiet
Business response:
Hello David N, We appreciate your feedback and regret to hear about the issues you encountered during your stay. Rest assured that your comments will be shared with the relevant teams for further improvement. Our aim is always to provide a comfortable experience for all our guests. We hope to welcome you back in the future for a more enjoyable stay.
The facility needs updating especially the bathrooms The lobby didn’t smell great and the breakfast needs to be updated with more nutritional food and the flavor was mediocre.
Business response:
Hello Gaspard, We appreciate your feedback on the lobby and breakfast offerings. We will share your comments with our team for their review and consideration. Our aim is to continuously improve our services to enhance our guests' experiences. Thank you for bringing this to our attention.
Was clean . Tp didn’t have a roller sit in shelf . Tv did not work at all . The guy come to fix it with ladder and turn Property was fine . No tv Was easy to get to
Business response:
Hello Sharon, We appreciate your feedback on the ease of access to our property. Regarding the TV, we regret any inconvenience caused and encourage guests to reach out to management directly for any concerns during their stay. Thank you for choosing to stay with us.
Never come back Cleanliness, staff looks dirty, lazy and not helpful
Business response:
Hello Michael, We value your feedback and take your comments seriously for improving our service standards. Guest satisfaction is our top priority, and we regret to hear about your disappointing experience. We encourage you to contact our management directly to discuss your concerns further. Thank you for bringing this to our attention.
Bad
Bad
Bad Horrible customer service, everything was dirty Very dirty room
Business response:
Hello Karen, We're sorry to hear about your experience. Your feedback is valuable to us, and we will address this with the team to ensure a better stay for our future guests. Thank you for bringing this to our attention.
Price wise good but please see all other comments above that would not let me book this hotel again as comfort and safet The elevator got malfunctioned during our stay I understand it is hard to get labor on a long weekend but the point to note was that the elevator already had a cracking noise once it reaches any floor and that should have been an indication. To the staff that it was going to break anytime soon. How could they overlook such a matter which can even impact the safety of the users if the whole thing gets stuck... read more
Business response:
Hello KIRAN, We are sorry to hear about the concerns you experienced during your stay. We strive to address maintenance issues promptly and appreciate your feedback for improvement. Your safety is of utmost importance to us, and we'll be looking into the elevator matter further. Please know we take all feedback seriously to enhance our guest experience. Thank you for bringing these issues to our attention, and we hope you'll consider staying with us again.
Fair Room smelled. Broken ice machine. Toilet seat loose. Room was quiet
Business response:
Hello Anthony, We regret to hear about the inconveniences you experienced during your stay. We appreciate your feedback on the room. We strive to ensure all guests have a comfortable stay and will address your concerns with our team for future improvements.
Frequently asked questions about La Quinta Inn & Suites Alvin
How is La Quinta Inn & Suites Alvin rated?
La Quinta Inn & Suites Alvin has a 4.1 star rating with 1,420 reviews.
When is La Quinta Inn & Suites Alvin open?
La Quinta Inn & Suites Alvin is closed now. It will open tomorrow at 12:00 p.m.