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La Quinta Inn & Suites Alvin
- Hotels
- Alvin, TX
About this business
Location details
880 TX-35 Loop, Alvin, TX, 77511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Never again, filthy! It was unclean you had to search for staff upon checking in the a/c was not working very hot and humid. The room was unclean no towel to shower with the handrails in the shower were broken. It was close to family.
Business response:
Hello Scott, Thank you for sharing your feedback. It's great to hear that our location was convenient for your family visit. We appreciate your comments regarding cleanliness and service, as they help us understand where improvements are needed. Your insights will be valuable for our team as we continue to enhance our guest experience. We hope your future travels are more accommodating.
Not recommended
Business response:
Hello Jesus, We're sorry to hear that your stay did not meet your expectations. We would appreciate it if you could reach out to us directly, as your feedback is important to us and will help us improve our services. Please let us know how we can address the issues you faced.
Fair Could not use tub..no stopper for bath and no way to to turn shower head on to shower. Not a pleasing experience!!! Cleanliness, size, and accessibility.
Business response:
Hello Vicki, Thank you for sharing your feedback regarding your experience. We're glad to hear you found the cleanliness and accessibility satisfactory. We apologize for the inconvenience you faced with the tub and shower head and appreciate you bringing this to our attention. Your comments are valuable as they help improve our services for future guests. We hope you will consider staying with us again in the future.
Bad first they gave us the wrong room number elevator not working had to come down like three times had to wake up some guest cause if the wrong number they gave us total mess
Business response:
Hello Sandra, Thank you for sharing your experience with us. It’s clear that your stay did not meet your expectations due to a series of miscommunications and maintenance issues. We appreciate your feedback, which helps us identify areas for improvement. Your comments will be addressed with the relevant teams to enhance our guest experience in the future. Thank you for your understanding.
Was not happy with our stay at all. Room smelled terribly. Dog rooms should not have carpet in them. The elevator could give someone a spinal injury. When it went down, it hit the ground so hard it would jolt your whole body. Location and bed was okay
Business response:
Hello Amy, Thank you for your feedback regarding your stay. We appreciate your insights about the pet-friendly room amenities and the elevator experience. Your comments are important, and they will help us enhance our services and facilities for future guests. We hope you had a pleasant journey home and found the location and bed comfortable. Thank you for sharing your thoughts with us.
Fair
It worked for what we needed. The staff was very nice but the property was disappointing. The property definitely needs some remodeling and the rooms smell like mildew or mold.
Business response:
Hello Michael, Thank you for sharing your feedback regarding your recent stay. We appreciate your insights as they help us understand our guests' experiences better. Our team is continually working on enhancing the property to provide a more comfortable atmosphere. We encourage you to reach out to management to discuss your concerns further, as your input is invaluable in our ongoing improvement efforts. Your comfort is important to us, and we hope to better serve you in the future.
Disappointing. so many things went wrong from no AC electrical and plumbing. Not to mention the elevator wasn’t working. And they were never able to get a hold of the manager to issue a discount or familiar. i have stayed before.
Business response:
Hello Vanessa, Thank you for sharing your feedback. We're sorry to hear that your recent stay did not meet your expectations and that you encountered several issues. We appreciate your previous patronage and understand the importance of reliable amenities for an enjoyable experience. Your comments will be shared with the management team, and they will take them into consideration for future improvements. Thank you for your input, and we hope to welcome you back in the future for a better visit.
Frequently asked questions about La Quinta Inn & Suites Alvin
How is La Quinta Inn & Suites Alvin rated?
La Quinta Inn & Suites Alvin has a 4.1 star rating with 1,463 reviews.
When is La Quinta Inn & Suites Alvin open?
La Quinta Inn & Suites Alvin is closed now. It will open at 12:00 p.m.