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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The bed and room was nice but, I will never stay there again. I booked the hotel with a pool. The pool was broken and I was told that it has been broken for months. If I would have known that the pool was broken I would have booked somewhere else. The website should let people know if hotel’s facilities are not available. Also the elevators felt like they were going to brake every time we got on them. The free breakfast was not good with powder eggs, greasy sausage, and rotten apples. The staff were nice.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad you found the bed and room comfortable and our staff nice. We sincerely apologize for the broken pool, elevator concerns, and unsatisfactory breakfast. Your comments are very important, and we will review these issues to improve transparency and guest experience in the future. Sincerely, Hotel Manager
Disappointing Instalaciones deterioradas elevador viejo y deteriorado pasillos sucios. Las Habitacion limpias y amplias .
Bad smell, needs an overhaul cleaning. The room and hallways smelt bad. Close to hotel prompt and courteous shuttle to and from airport.
Poor Clean pool Pool was extremely dirty it was green. I couldn’t swim. The pictures didn’t match the rooms in person.
Bad I was double charged by La Quinta and Booking.com and then the manager argued with me when I showed her. This was on July 21st. I have still not been refunded.
Bad
It was okay. You need to fix doors, elevator, AC, pool etc.. so, Did not like it. Close to downtown
Disappointing No me ayudaron a cambiar la fecha al siguiente día, llegué otro porque me cancelaron vuelo y les pedí que si por favor me cambiaba el día y no me apoyaron Ubicación
Fair
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,181 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.