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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Trash They booked me into someone else's reservation that only had 1 bed. When I told them I had a 2-bed reservation they told me that they're all sold out already so my husband had to sleep on the floor while my teen kids and I took the bed. The key card didn't work on other doors besides the room doors. The pool was all green ( not in use). The elevator was all messed up. Dont book here Not a dam thing. Only that it wasn't too far from the Germania insurance Amphitheater
Fair
It was ok wish we just could’ve used the pool area. The pool wasn’t open it was dirty and green. I paid $200 for no pool. Which was something i was looking forward too. It was clean staff was nice.
I got the same hotel room for the same price as one in Dallas and it was not worth the stay. Bad sink water pressure Shower had bad smells Hotel doors did not open with card keys and had to get them replaced. Easy access into highway
Business response:
Dear Guest, Thank you for sharing your feedback. While we're glad you found the location convenient, we apologize for the issues you experienced with water pressure, odor, and key card access. Your comments are important and will help us focus on improving both comfort and functionality for future stays. Sincerely, Hotel Manager
Good stay - annoyingly rude staff The staff at reception was very rude and passive-aggressive
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear your overall stay was good, but we sincerely apologize for the behavior you experienced at reception. This is not the level of service we aim to provide, and your comments will be addressed with our team to ensure improvement. Sincerely, Hotel Manager
Fair Pool was nasty and not working
Wish I could get a refund. It was the worse la Quinta I have ever stayed at On booking Gross and dirty and the replicators were out of order.
Felt everywhere I touched elevator doors the buttons the exit doors the door to the room. We’re all dirty and disgusting Broken elevator, peeling paint, fingerprints, and smears on glass doors in room, stains on sofa, dirt and splashes on walls, Pool was out of order, Door exits, some not locked, front parking places were all taken by reserved parking for somewhere else, breakfast was poor, very disappointing,. Room size was good
Bad
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,181 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.