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La Quinta Inn & Suites Austin North - Round Rock
- Hospitality
- Round Rock, TX
About this business
Location details
2004 N Interstate Hwy 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
not again place was under construction .. very poor staff were friendly
Business response:
Thank you for taking the time to leave a review. We are glad to hear that you had a great experience with our staff. I am saddened to hear that you were dissatisfied with our guest rooms and building. We are currently undergoing a full renovation on our location and we hope that you will give us another chance after our renovations are complete. Thank you, Amy D General Manager
roaches everywhere 🫣🫣 roaches were everywhere
Business response:
Thank you for taking the time to leave a review. I am saddened to hear that your stay was not a positive one. I have contacted our pest control company in order to get the room treated so this doesn't happen again as this is not normal for our hotel. I am sorry for any inconvenience this has caused you.
Never again Room had mold on walls, closet doors window seals. Bed had hair on it, comforter looked.like it was never changed. Wall paper was peeled and hanging, Wall had stains. Carpet very stained and needed vacuuming. This so called Hotel/Motel that is supposedly sponsored by Windham was a nightmare. I am stating fact this is not just a complaint, if you don't mind these kind of accommodation then this is the dump for you. My only regret was I did not take photos to back up my facts Yes there's a sign that says they are r... read more
Business response:
Thank you for sharing feedback about your recent stay at our property. We are very sorry you were unhappy with our guestrooms. We truly appreciate your feedback, and will keep your comments in mind while we continue to hard to work to improve our guest experience. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements.
horrible reaches in bed in the restroom and elevator dirty
Business response:
Thank you for taking the time to leave feedback. I have passed along your feedback to our housekeeping department so this doesn't happen again. We are recently under new ownership and working hard to better our location with a full remodel. It is our hope that you will give us another chance in the future to better serve you.
Horrible A lady with a pitbull told my kids who are one and two to be quiet and took her pit bull out that barked at my child and made them cry and somehow the hotel made me and my one and two year old leave and let this lady stay. Nothing.
Meh The renovations because I had a 2 year old and a baby the ac didn't work in the first room and the elevators didn't work The beds were decent
cumplió el propósito las instalaciones descuidadas y sucias la verdad no mucho esta muy descuidado el hotel y sucio
Business response:
Thank you for taking the time to leave a review. We are currently undergoing a full renovation on our property and it is our hope that you give us a chance to better serve you in the future.
The room itself was great everything else was not. The hotel was being renovated. The elevator by our room was out of service. We are a Handicapped elderly couple with pets. Every time the dogs needed out. It was twice the length of the Hotel. Breakfast was not to our liking. With the elevator by our room out of service. We had to walk the length of the Hotel twice to get there.
Business response:
Thank you for your comments. What you experienced during your stay are were stages of our renovation. We have a team that has been working hard to repair the interior elevator. We apologize for any inconvenience this may have caused. Hopefully, you'll visit us again when all our new offerings are ready. We can't wait to show them off!
Frequently asked questions about La Quinta Inn & Suites Austin North - Round Rock
How is La Quinta Inn & Suites Austin North - Round Rock rated?
La Quinta Inn & Suites Austin North - Round Rock has a 3.2 star rating with 3,755 reviews.
When is La Quinta Inn & Suites Austin North - Round Rock open?
La Quinta Inn & Suites Austin North - Round Rock is closed now. It will open at 12:00 p.m.