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La Quinta Inn & Suites Austin North - Round Rock
- Hospitality
- Round Rock, TX
About this business
Location details
2004 N Interstate Hwy 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Nothing is deluxe about the rooms. The room was dirty,cheaply renovated hotel. The restroom in the lobby was also dirty and had a strong odor. Dust along the headboard as if the room hadn't been clean in a long time. One bed sat lower that the other queen bed in the room. One bed appeared to be a platform bed while the other was much higher. Breakfast consisted of muffins and juice only. No wall art on the walls. The bathroom walls around the tub was dirty. The location was great.
Business response:
Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and are now actively taking steps to freshen our guestrooms. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.
Disappointing
No it wasn’t a short term Hi this Monique Fleming there was an problem with the gm , not letting me stay there an not welling to speak to me . Was getting or ready to pay for another night and they weren’t welcoming , anymore .. as much as I and my company stay the vaule of warmth we welcome y’all . Back thanks send money back or half the vaule
Business response:
Hello, Upon checking this reservation was cancelled. Please reach out to me via email if you would like to further discuss this as I and my staff are unaware of the situation you mentioned. Thank you.
Disappointing The price was to high for one night
Business response:
Thank you for your review of your experience with your stay. At our property, we often utilize guest reviews to help us improve our hotel operations. We appreciate your time in reviewing our hotel and look forward to seeing you during your next visit to the area.
Disappointing The adv. said full breakfast, no only coffee ( I do not drink coffee) some fruit and danish. No cooked anything. No eggs, no bacon, no toast, no waffle, no cereal, no milk, no juices. There was not an elevator that went inside to lobby. Had to use one outside in the back of building and walk to front of building Front desk staff
Business response:
Thank you for taking the time to leave feedback on your stay. Our breakfast area is currently undergoing renovations, currently we offer grab and go breakfast. We apologize for the inconvenience.
Bad
Fair
We have stayed at this location several times in the past but will Never stay again. The hallway on 2nd floor smelled horrible, the security lock on the exit door was not working and the deadbolt on our room was not working. The breakfast was a joke , there was no cereal or waffle machine from past stays. Check in was also late Not much
Business response:
Thanks for taking the time to rate us. What you experienced is the last stages of our renovation. Soon the kitchen area will be completed . We apologize for any inconvenience. Hopefully you'll visit us again when all our new offerings are ready. We can't wait to show them off!
It was comfortable and quiet just needs better maintenance The shower would squirt water all over the restroom every time I showered The location and the room was big
Business response:
We appreciate you taking the time to provide feedback on your stay. Please note that your concerns regarding the plumbing issues have been passed on to our Maintenance and Management Teams. We do hope you give us another chance as we will definitely improve our services.
Frequently asked questions about La Quinta Inn & Suites Austin North - Round Rock
How is La Quinta Inn & Suites Austin North - Round Rock rated?
La Quinta Inn & Suites Austin North - Round Rock has a 3.2 star rating with 3,755 reviews.
When is La Quinta Inn & Suites Austin North - Round Rock open?
La Quinta Inn & Suites Austin North - Round Rock is closed now. It will open tomorrow at 12:00 p.m.