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La Quinta Inn & Suites Castle Rock
- Hospitality
- Castle Rock, CO
About this business
Location details
884 Park St, Castle Rock, CO, 80109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Friendly staff, clean, comfortable bed and easy access to town and highway.
Okay
4th of July 6-day stay Hotel allows dogs and we're not really "dog people." No issues other than that. The staff was excellent. Housekeeping did an excellent job. Very considerate of our needs.
Exceptional View was not so great - a brick wall. I usually have a hard time falling asleep in a hotel, but not this one. Mattress was very comfortable.
Exceptional
Fair
Bad
Our stay was ok but smelly. Our room had a horrible odor that would not go away. There was a hole in the door like someone had punched it or broken it. The carpet smelled like feet. Overall bad odor of the room was overwhelming like the carpet hadn’t been cleaned in a very long time. Room was near elevators so a little noisy. Breakfast was great! Lobby was nice and clean. Pool looked nice but I didn’t have time to use it due to hours.
Business response:
Thank you for taking the time to let us know about your experience at our hotel. I am very sorry to hear that the room did not smell pleasant. We do our best to ensure each room has been cleaned properly, however occasionally odors do linger. I am so sorry we did not have the opportunity to change your rooms and would love for you to come back once we have all the rooms remodeled, hopefully by the end of 2023. We hope this will help change your experience from subpar to outstanding! Ryann Bucknam, AGM
Disappointing
Frequently asked questions about La Quinta Inn & Suites Castle Rock
How is La Quinta Inn & Suites Castle Rock rated?
La Quinta Inn & Suites Castle Rock has a 4.2 star rating with 1,659 reviews.
When is La Quinta Inn & Suites Castle Rock open?
La Quinta Inn & Suites Castle Rock is closed now. It will open at 12:00 p.m.