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La Quinta Inn & Suites Dallas DFW Airport North
- Hospitality
- Irving, TX
About this business
Location details
4850 W John Carpenter Fwy, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing As soon they see was booked from booking.com they don't help
Business response:
Dear Patricia, Thank you for taking the time to leave feedback. I hate to hear that you feel like you are getting different service based on your method of booking, this is not something that we allow and I apologize if this was the case. Please feel free to give me a call so that I can understand the situation. Thank you, Chris Lowery
Okay Outdated rooms Close to DFW airport
Fine Shuttle bus arrangements on arrival did not exist and we didn't know how to contact the hotel, not having access to a US cell phone. We eventually did a deal with another van driver who took us there for US$20.
Good The breakfast was terrible. And on our 2nd morning there, the water heaters were being replaced with no warning, and no offer of any kind of refund for the inconvenience. The courtyard the window looks out to us beautiful
Sad we did not get reimbursed for our taxi no on told us the schuttle closed at 11pm My mistake see above in what I liked. I put my disappointment in the like box. We were stranded in Toronto, Canada due to airport closures. We were on our way to Memphis. We booked a room based on the fact that when we got to the airport there would be a complementary schuttle from the airport to your hotel. When we landed in Dallas we called the hotel for a ride to your hotel and we were told we would be on our own as the schuttle stoped ru... read more
No choice for transit Shuttle to pick up needs a call and it operates hourly. So I had to wait for 40 minutes at the airport. Room is very noisy as it faces to main road. Price against location, near the airport.
Business response:
Osamu, Thank you for taking the time to write a review of your stay. We sincerely apologize for any inconvenience caused to you and will be forwarding your feedback to the hotel management team to be reviewed. We appreciate your feedback and hope you will provide us another opportunity to serve you again in the future. Respectfully, Diana - LQ Customer Care
Fair Poor breakfast for 155 a nite N o protein included. Sugar and carbs poor coffee Quiet
Business response:
Ray, Thank you for staying with us and for taking the time to share your review. We are very sorry that we did not live up to your expectations, as we try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience. Respectfully, Diana - LQ Customer Car
Depressing end to a vacation I picked this hotel for the hotel shuttle to the airport. Turns out it does not run after 11 pm so had to take an uber which was quite expensive for a couple mile drive. Breakfast facilities used styrofoam cups and had non dairy creamer. The room was just downright depressing though large, decently lit and the bed (though not the pillows) comfortable enough. Bathroom also large and well lit.
Business response:
Nellie, Thank you for your review. We are sorry to hear that you were not completely satisfied with our hotel. This will be shared with our management team in an effort to improve our guest experience. We hope you will consider staying with us again. Sincerely, Diana - LQ Customer Care
Disappointing
Frequently asked questions about La Quinta Inn & Suites Dallas DFW Airport North
How is La Quinta Inn & Suites Dallas DFW Airport North rated?
La Quinta Inn & Suites Dallas DFW Airport North has a 4 star rating with 9,864 reviews.
When is La Quinta Inn & Suites Dallas DFW Airport North open?
La Quinta Inn & Suites Dallas DFW Airport North is closed now. It will open at 12:00 p.m.