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La Quinta Inn & Suites Dallas DFW Airport North
- Hospitality
- Irving, TX
About this business
Location details
4850 W John Carpenter Fwy, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not satisfied and will not be staying again. The room smelled musty, sheets were itchy. carpets stained, shower head fell off, etc. Overall not to standards of cleanliness. I could have stayed in a motel and paid less for this type of service. The location was close to where I was going.
Business response:
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
Fair beds, and pillows unconfortable. Heat made loud noise, we could not sleep!
Business response:
Thank you so much for taking the time to give us feedback on our property. I am sorry that our beds were not a good fit for you. They are Simmons Beauty Rest mattresses and the majority of our guests love them. We work very hard to deliver a superior level of service and are always striving to make each stay comfortable. I am sorry that you experienced noise issues. Our front desk staff members are always available to help quiet other guests or allow adversely affected guests to move to another room to resolve any issues. We... read more
Terrible See above They broke my luggage wheel and refused to do anything about it saying that the airline was responsible. Thank goodness a clerk proposed to glue back my wheel for temporary repair . This place used to be great. Not any more
Business response:
Thanks for taking the time to tell us about your experience at our La Quinta by Wyndham Dallas DFW Airport North. I'm glad to know that our faithful staff was able to help repair your luggage and we look forward to seeing you again soon!
Fair Mancanza di acqua calda in bagno, navetta per aeroporto solo ogni ora, carta di credito ricaricabile inspiegabilmente non accettata dal loro sistema. Non siamo stati informati su possibilità di fare una veloce colazione anche alle 5 del mattino, usufruendo di un piccolo buffet di fronte alla reception. Posizione rispetto all’aeroporto
Business response:
Thank you for letting others know about your experience. It was our pleasure to have you stay with us and look forward to your next visit!
Fair
Poor Limpieza. Elevadores muy viejos al parecer sin mantenimiento. No tenias mas sábanas ni toallas la calefacción demasiado ruidosa. El desayuno
Business response:
I am sorry to hear about the difficulties with your stay. I will investigate this matter as failing to change sheets and towels is a serious offense here and absolutely not tolerated. Thank you for letting me know. We hope you had a great holiday and look forward to seeing you again!
Exceptional No Spanish chanell on tv The easy way to the patio no spanish
Business response:
Thanks for brightening our day! We look forward to being here for you on your next visit!
Okay Need renovation, way too expensive for what it is Close to the airport
Business response:
Thanks for your response. We are looking forward to a renovation in the next couple of months. Hope you come back and check us out then.
Ok Shuttle service pathetic.Transportation only within 5 miles free,but when requested most of the time shuttle service not available due to airport pick up or drop. No experienced Front desk personnel around,except for a lady named Rosalind.Maintenace is fine and so is HK.The hotel requires more staffing,cost cutting not worth it, if even one guest is dissatisfied.
Business response:
Thank you so much for taking the time to give us feedback on our property. Our shuttle runs from 5am until 11pm 7 days per week. If you need transportation after hours we suggest UBER or LYFT. DFW Airport passengers are our main priority. I am sorry that your experience was not positive and will be speaking with our front desk staff today.
Frequently asked questions about La Quinta Inn & Suites Dallas DFW Airport North
How is La Quinta Inn & Suites Dallas DFW Airport North rated?
La Quinta Inn & Suites Dallas DFW Airport North has a 4 star rating with 9,864 reviews.
When is La Quinta Inn & Suites Dallas DFW Airport North open?
La Quinta Inn & Suites Dallas DFW Airport North is closed now. It will open at 12:00 p.m.