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La Quinta Inn & Suites Dallas DFW Airport North
- Hospitality
- Irving, TX
About this business
Location details
4850 W John Carpenter Fwy, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Dissapointing Nightshift front desk were rude and inattentive Location
Business response:
Angie, We are very sorry to hear of your experience with our front desk. We do not take these types of complaints lightly. We will speak with our team immediately. We hope to have a chance in the future to better your opinion. Respectfully, Danielle S. Assistant General Manager
Pleasant The pillow stinks makes me want to vomit.
Business response:
Justin, We are very sorry to hear of the odor you discovered. We will surely rectify any issues as soon as possible! Respectfully, Danielle S. Assistant General Manager
Pleasant I thought I booked a room with 2 queen beds. turns out it was 2 doubles. Very uncomfortable
Business response:
Linda, We are very sorry to hear of your disappointment with our bed size. We do not offer queen beds at this property, as the sizes would be out of fire code. We hope the rest of your stay was enjoyable. Respectfully, Danielle S. Assistant General Manager
Fair
Fair La atención de ambas recepcionistas fue pésima, mi inglés no es muy bueno, pero ellas simplemente me pidieron que si no les entendía podía irme a otro hotel. Fueron muy descortés. No hay wifi. La limpieza del lugar y lo cómodo de las camas
Business response:
Thank you for letting others know about your experience. It was our pleasure to have you stay with us. I am sorry if there was any misunderstanding with our front desk agents. We have a couple employees who are bilingual but unfortunately they were not working when you checked in. We do offer free wireless internet. I do apologize if you were mistreated in any way and do hope you will give us another opportunity to welcome you.
I will never stay at this location again The hotel The hotel was close to the airport.
Business response:
Thank you for letting others know about your experience. It was our pleasure to have you stay with us and look forward to your next visit!
Very Poor Booked for 2 x a and 3 x children. Arrived later in the day with tired family only to be told they dont actually accommodate 5 in a room even though my booking confirmation showed it did. ABSOLUTE NIGHTMARE!!! Nothing at all.
Business response:
Thank you for letting others know about your experience. I am sorry for any misunderstanding with your reservation and do hope that we were able to make it right for you. It was our pleasure to have you stay with us and look forward to your next visit!
A few problems with the room this time that made it uncomfortable. The shower was cold. The heat in the room didn’t work well. Everything good as normal for the most part.
Business response:
Thank you for letting others know about your experience. It was our pleasure to have you stay with us and look forward to your next visit!
Disappointing Bed broke down. No clean towels second night along with no coffee in room or soap
Business response:
So sorry to hear about the problems with your stay. I do hope that you let the front desk know so we could have the opportunity to make it right for you. We hope to see you again soon!
Frequently asked questions about La Quinta Inn & Suites Dallas DFW Airport North
How is La Quinta Inn & Suites Dallas DFW Airport North rated?
La Quinta Inn & Suites Dallas DFW Airport North has a 4 star rating with 9,864 reviews.
When is La Quinta Inn & Suites Dallas DFW Airport North open?
La Quinta Inn & Suites Dallas DFW Airport North is closed now. It will open at 12:00 p.m.