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La Quinta Inn & Suites Dallas - Hutchins
- Hospitality
- Hutchins, TX
About this business
Location details
1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Mostly everything I didn’t like room had mold, bed had bed bugs the day after sleeping there I had bed bug bites everywhere the walls had mold the room smelled stingy place was out of control people running in halls screaming middle of night staff didn’t do nothing about it when various people went to report it Just that the night shift staff were great
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear you had a positive experience with our night staff. We sincerely apologize for the issues you encountered during your stay—this is not the standard we aim to provide. Your concerns are being taken seriously and addressed with our team to ensure improvements moving forward.
Very disappointing Did not receive the room I reserved and no accommodation was made Location
Business response:
Dear Guest, Thank you for your feedback. We're sorry to hear you didn’t receive the room you reserved. We understand how frustrating that can be and apologize for the inconvenience. Your comments will be shared with our team to help prevent this from happening in the future.
Worse stay ever Bugs everywhere , the printers were down , computers didn’t work. Ice machines failed to work correctly. Bugs everywhere told the front desk they didn’t wanna hear it , shower curtain ripped , ac barely worked . I will not be coming back to this place Nothing good to say
Fair
Fair The fridge was not that cold. The breakfast was alright, the waffle batter was pretty watered down a couple days. Staff wasn’t very accommodating since I didn’t book my room with them directly. The TV didn’t have proper remotes. The bed was comfy
Business response:
Dear Guest, Thank you for your feedback. Weare glad you found the bed comfortable and appreciated the breakfast. Weare sorry to hear about the fridge, TV remote, and your experience with our staff — your comments have been shared with the team to help us improve. We hope to have the opportunity to serve you better next time.
Not La Quinta's Finest By the time we finally found this property, we were exhausted, hungry and frazzled, so things that annoyed us were magnified. The property is in a business area, with not much around it open for eating since we arrived after 9pm. The room smelled odd, like air freshener and cigarettes, and I think the decor was left over from the 1970's. Our TV had a turquoise remote! Beds were comfortable enough but the pillows were lacking, so I asked for more; but there were none to be had. The room was quiet, and i... read more
Disappointing The air did not work so it was very hot. Woke up, soaked in sweat.
Business response:
Dear Guest, We are truly sorry to hear about your experience with the air conditioning, that’s definitely not the level of comfort we aim to provide. Thank you for bringing it to our attention. We are already looking into the issue to ensure it's resolved for future guests. We appreciate your feedback and hope you’ll consider giving us another chance to provide a much better stay.
Fair
I have stayed at this hotel many times, and this was by far the worst experience ever! The floor we were on smelled like marijuana, it was so damp in the room that my clothing felt wet, the carpet was wet and sticky, and the people above us were so loud until 1am both nights! I like the location as it was right off the highway.
Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins
How is La Quinta Inn & Suites Dallas - Hutchins rated?
La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,318 reviews.
When is La Quinta Inn & Suites Dallas - Hutchins open?
La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open at 12:00 p.m.