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La Quinta Inn & Suites Dallas - Hutchins
- Hospitality
- Hutchins, TX
About this business
Location details
1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Very Poor The sheets were gross. Hair in them. Stained. We are not complainers. We were exhausted so we just used the clean bed Good location
Business response:
Thank you for your feedback. We appreciate your comments and will address your issues directly with our housekeeping team. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Very Poor The room was not cleaned all the way. There was straws and trash under everything and the floor was wet in one spot. As well as we ended up leaving at 3 am due to gitting bit up by who knows what. I thought it was just me. But then my son couldn't sleep at all either due to bites. So we checked out and left. Very disappointed I liked that the staff was friendly
Business response:
Dear Guest, Please accept our apology for the inconvenience. "Thank you" for your business and feedback. Please know, we are doing a detailed research on this feedback and we promise an improvisation from here. Best Wishes..
Worst "nice" hotel I've ever experienced The cleanliness was not what I expected. The rooms looked like someone rushed to clean them and forgot keys parts. The sheets on the couch were still dirty (and the couch was pretty gross as well), the cot we used also had dirty sheets. Then we found a live cockroach in our room. While checking for more we discovered trash under the bed, so to me a thorough cleaning did not take place. The pool was also pretty dirty and not well maintained. I expected leaves and bugs since it is outdo... read more
Business response:
Thank you for staying at La Quinta - Hutchins, and for providing such valuable feedback from your visit. We sincerely apologize for the difficulties you experienced; and rest assured, we will take this survey under careful consideration. It's our pleasure to serve, so please never hesitate to let us know what we can do to make your stay more comfortable. We will address your concerns and work on the necessary changes so that we may welcome you again in the future! Thank you again for sharing your concerns!
No sleep! First floor room. Incredibly loud all night. Location
Business response:
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Will not stay in this hotel again. The carpet, bed and pillows felt very wet and humid. The elevator was not working. The pool was very dirty my kids got a rash. Food was good
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day.
Poor
Bad Manager and policies! Worst manager, will never stay at one of their properties again!!!!
Business response:
Dear Guest, Thank you" for your business and feedback. I apologize if we fell any short to your expectations. This feedback is being discussed with our hotel team for education and improvisation purposes. We promise to exceed your expectations on your next stay with us. Best Wishes.
We came to witness the Total Solar Eclipse. However, Hotel staff or authorities were oblivious. Choices for non-egg, non-meat/fish eaters were not their. No tea or Hot water arrangement in the room. No market or eating places around. Hotel Staff were recluse without any interest in the great event of Total Solar Eclipse, as the location had maximum duration of visibility. Hotel could not offer any map of the city or Places of interest to visit. Hotel Administration could have used the Event to celebrate the Location by organ... read more
Business response:
Dear Guest, Please accept our apology for the inconvenience. We have shared this issue with our upper management team. We will work hard to score 10/10 on your next stay. Have a nice day.
Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins
How is La Quinta Inn & Suites Dallas - Hutchins rated?
La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,318 reviews.
When is La Quinta Inn & Suites Dallas - Hutchins open?
La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open at 12:00 p.m.