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La Quinta Inn & Suites Dallas - Hutchins
- Hospitality
- Hutchins, TX
About this business
Location details
1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Will not stay in this hotel again. The carpet, bed and pillows felt very wet and humid. The elevator was not working. The pool was very dirty my kids got a rash. Food was good
Business response:
Dear Guest, Thank you very much for your stay. Please accept our apology for the inconvenience. We will work hard to score more on your next stay. Have a nice day.
Poor
Bad Manager and policies! Worst manager, will never stay at one of their properties again!!!!
Business response:
Dear Guest, Thank you" for your business and feedback. I apologize if we fell any short to your expectations. This feedback is being discussed with our hotel team for education and improvisation purposes. We promise to exceed your expectations on your next stay with us. Best Wishes.
We came to witness the Total Solar Eclipse. However, Hotel staff or authorities were oblivious. Choices for non-egg, non-meat/fish eaters were not their. No tea or Hot water arrangement in the room. No market or eating places around. Hotel Staff were recluse without any interest in the great event of Total Solar Eclipse, as the location had maximum duration of visibility. Hotel could not offer any map of the city or Places of interest to visit. Hotel Administration could have used the Event to celebrate the Location by organ... read more
Business response:
Dear Guest, Please accept our apology for the inconvenience. We have shared this issue with our upper management team. We will work hard to score 10/10 on your next stay. Have a nice day.
The location was great for the reason we needed the hotel along with the price. The elevator kept breaking and we were on the 4th floor. Also, the air conditioning in our room was dripping water so the floor was wet. The breakfast was decent. No complaints.
Business response:
Thank you for staying at La Quinta - Hutchins, and for providing such valuable feedback from your visit. We sincerely apologize for the difficulties you experienced. It is our pleasure to serve, so please never hesitate to let us know when there is an issue and what we can do to make your stay more comfortable. We will address your concerns and work on the necessary changes so that we may welcome you again in the future!
It’s ok, next time I’ll ask for a quiet floor. Put me on a floor with very noisy families; Elevator took a long to come up or come down; Inadequate fitness center; Loud neighbor (was nascar event going on the street?); Questionable drivers in the parking lot, very sketchy; It’s clean and professional
Business response:
Thank you for your feedback. We appreciate your comments and will address your issues directly with our housekeeping team. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area. Thank you!
Disappointing The first room door was not secure. It looked as if it had been kicked in. The second room tv didn't work, and the door didn't close the way it should. My mother got sick from the boiled eggs they served for breakfast. I The bed was comfortable
Awful for the the price we paid Card read didn't work 4 out of the 5 nights we were there, refrigerator froze everything even on lowest setting, TV was hanging off the wall and on wrong input, ice cold water two nights and one night no water because a leak in another room and the last Night we were there two cars were broken into Staff was very nice and tried to help
Business response:
Thank you for your feedback. We appreciate you sharing your concerns with us and we will address your issues directly with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Bad the cancel my room they cancel my room
Business response:
Thank you for your feedback. We did reach out to you regarding the issue with your reservation. Unfortunately, when we spoke with you, we were unable to resolve it. I do apologize for the inconvenience. We appreciate your concerns and will discuss your issue with our team. We look forward to the opportunity to earn your business on a future visit to the area.
Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins
How is La Quinta Inn & Suites Dallas - Hutchins rated?
La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,277 reviews.
When is La Quinta Inn & Suites Dallas - Hutchins open?
La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open at 12:00 p.m.