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La Quinta Inn & Suites Dallas - Hutchins
- Hospitality
- Hutchins, TX
About this business
Location details
1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The bed was uncomfortable sheets didn't feel fresh like last time, one of the face towels were ding Faucet look dull....I tossed and turned all night. Location
Business response:
Thank you for your feedback. We will work hard to correct the issues that you mentioned. Thank you for staying with us!
Poor
Not much good to say other than the room was big there were no scrambled eggs the biscuits were extremely dried out the bread was extremely hard for the toast. The English muffins were stale My non-smoking room wreaked of marijuana. Nice big rooms
Business response:
Thank you for your feedback. I am sorry your stay was not satisfactory. We will work on addressing the issues brought to our attention. Thank you again.
Disappointing Tv and phone both didnt work. Furniture was terriible. Would not take care of a double booking mistake.
Business response:
Thank you for sharing your concerns. We will be addressing this with our entire team.
Was storm thatvhad knocked the power out my room was on the 4th floor I have a bad bk plus asthma n I couldn’t get a lev After storm hit the desk person says there wasn’t anything they could do Rooms was cozy
Business response:
Thank you for your feedback. I sincerely apologize for the unfortunate circumstances during that weekend due to the severe storms. We appreciate your stay and thank you again for sharing your concerns!
Okay and served its purpose Coffee not ready all the time. None when we came in and I am an early riser and had to wait for kitchen staff to get there to make coffee seems like night staff could make some. Made a call about a change in credit card to hotel and when son arrived (we had 2 rooms) and they said they were canceled even though I called with different card. Room originally booked through booking.com and was contacted via email from them to contact hotel directly Beds were comfortable.
Business response:
Thank you for your feedback. Since we spoke in December, this information has been passed on to our staff to make sure these type of situations do not occur again. We appreciate you sharing your experience. Hope to see you soon.
great Nothing Thank you
Business response:
Thank you so much for your feedback. We appreciate you sharing your experience and hope to see you soon!
It was ok, but I wanted to take a bath. Not crazy about the breakfast bathtub plug did not work TV said "no signal". Tried to get it to work, but no dice clean bed comfy
Business response:
We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing these concerns to our attention and hope to see you soon.
For the price I would not stay here again. I was expecting more cleanliness. There were BIG roaches in the bathroom. Bigger then the ones across the street at Motel 6 Location and the delicious breakfast.
Business response:
Thank you for your feedback! We are very sorry for this experience and want to assure you that this will be brought to our teams attention and corrected. We appreciate the honest feedback as this is the only way to improve. Again, I apologize and hope that we have an opportunity in the future to exceed your expectations.
Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins
How is La Quinta Inn & Suites Dallas - Hutchins rated?
La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,318 reviews.
When is La Quinta Inn & Suites Dallas - Hutchins open?
La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open tomorrow at 12:00 p.m.