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La Quinta Inn & Suites Dallas - Hutchins
- Hospitality
- Hutchins, TX
About this business
Location details
1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor No cleaning
Business response:
Thank you for taking the time to share your experience with us. I am saddened to hear of all the issues you encountered. I have shared your comments and concerns with the proper staff for corrective actions. We can only hope you will give us another opportunity in the near future.
Not satisfied A lot of things were broken. The thermostat didn’t have buttons to adjust the air so we had to remove the cover to adjust the temperature. One of the towels had what appeared to be a red, sticky piece of candy on it. The lamps on the walls were barely hanging on. The bathroom faucet was loose too. The bed was very hard. They’re in the middle of construction on part of the hotel so maybe we came at a bad time, but I wish we would’ve chosen elsewhere.
Business response:
Thanks for the feedback. We appreciate your comments and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Will not stay there again There was no breakfast available other than coffee. Had one fire exit closed which I think is a fire code violation. The adds for this place said continental breakfast available, and was not true Room clean, and bed comfortable
Business response:
Thank you for your feedback. I would like to apologize for the inconveniences you experienced. The stairwell has been temporarily closed by the fire department to keep our guests safe during the upgrades to the exterior of the building. As for the breakfast, it was reopened 2 weeks ago. We appreciate you sharing your concerns and hope we have the opportunity to show you our changes in the near future.
Got off to a bad start with charging me more than quoted. I do have copies of both. Never asked for my rewards number. I booked on line and specifically stated we had a dog. But when I checked in I had to pay $23 more and sign a hokey piece of paper. Be up front about the charges. List it on your website Was clean. Newer than the last one
Business response:
Thank you for your feedback. We appreciate you sharing your concerns and will discuss this with management. Stay Safe!
September stay 3rd stay in a row the pool is out of service. Requested early check-in EVERY time and the facility fails to acknowledge. Request late check out and the facility fails to acknowledge. Front desk calling and house keeping opening the door. Location
Business response:
Thank you for taking the time to share your experience with us. I am saddened to hear of all the issues you have encountered. I have shared your comments and concerns with the proper staff for corrective actions. We can only hope you will give us another opportunity in the near future.
Disappointing
so so all but the bed bad
Business response:
Thanks for the feedback. We appreciate your comments and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Bad The beds are so hard, one of our rooms was hot and the main reason we book in this hotel was for the pool but it seems like it’s under construction!!
Business response:
Thanks for the feedback. We appreciate your comments and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Bad The reviews about this property were very misleading…the property advertised a pool with hot tub and a continental breakfast however continental breakfast was a bag with a muffin, water and silverware. The pool and hot tub were still closed over a year and 1/2 about this “pandemic”. The elevator wasn’t working. The rooms were poorly cleaned…we found a pair of socks under the bed. There also wasn’t any ice buckets available for use. The trash can didn’t have any trash bag in them. Overall a one star is to much.
Business response:
Thank you for your feedback. We apologize for the inconvenience and will be addressing your concerns with management and the departments involved.
Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins
How is La Quinta Inn & Suites Dallas - Hutchins rated?
La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,318 reviews.
When is La Quinta Inn & Suites Dallas - Hutchins open?
La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open at 12:00 p.m.