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La Quinta Inn & Suites Dallas - Hutchins

4.0

About this business

Location details

1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.02,278 reviews
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Thomas's profile image
Thomas 
6 years ago

Okay and served its purpose Coffee not ready all the time. None when we came in and I am an early riser and had to wait for kitchen staff to get there to make coffee seems like night staff could make some. Made a call about a change in credit card to hotel and when son arrived (we had 2 rooms) and they said they were canceled even though I called with different card. Room originally booked through booking.com and was contacted via email from them to contact hotel directly Beds were comfortable. 

Business response:

Thank you for your feedback. Since we spoke in December, this information has been passed on to our staff to make sure these type of situations do not occur again. We appreciate you sharing your experience. Hope to see you soon. 

87ricky's profile image
87ricky 
6 years ago

great Nothing Thank you 

Business response:

Thank you so much for your feedback. We appreciate you sharing your experience and hope to see you soon! 

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Mary 
7 years ago

It was ok, but I wanted to take a bath. Not crazy about the breakfast bathtub plug did not work TV said "no signal". Tried to get it to work, but no dice clean bed comfy 

Business response:

We are sorry to hear that your stay was not as satisfactory as we had hoped it would be. The manager will be discussing your experience with the staff to ensure we are delivering the quality of service our guests deserve. Thank you very much for bringing these concerns to our attention and hope to see you soon. 

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Damion 
7 years ago

For the price I would not stay here again. I was expecting more cleanliness. There were BIG roaches in the bathroom. Bigger then the ones across the street at Motel 6 Location and the delicious breakfast. 

Business response:

Thank you for your feedback! We are very sorry for this experience and want to assure you that this will be brought to our teams attention and corrected. We appreciate the honest feedback as this is the only way to improve. Again, I apologize and hope that we have an opportunity in the future to exceed your expectations. 

Rodney's profile image
Rodney 
7 years ago

Fair Room was dusty 

Business response:

Thank you for your feedback! We apologize for your experience and will work hard to correct the issue you mentioned. We appreciate your stay! 

Victor's profile image
Victor 
7 years ago

Exelente Nada Exelente Hotel super limpio buen desayuno 

Business response:

Thanks for the feedback. We appreciate your stay! 

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Peggy 
7 years ago

Exceptional Forgot my handbag, and they kept it secure until I returned... with valuables intact! 

Business response:

So glad we could help. We appreciate your stay! 

Doniqua's profile image
Doniqua 
7 years ago

I couldn't enjoy it because i was overwhelmed with staffs lack of attention and overcharging me. Over charged $430. And room was given away without notice after. Calling and requesting a late. Check in The breakfast 

Business response:

I've received your review of La Quinta Dallas-Hutchins. Looks like we dropped the ball on meeting your expectations. I appreciate the feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operations. Rest assured your comments have been shared with our team, and it's through comments such as yours that we're able to improve. Thanks again for your time, and hope we'll see you back with us at La Quinta Inn and Suites once again. 

Anonymous's profile image
Anonymous 
8 years ago

Fair 

Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins

How is La Quinta Inn & Suites Dallas - Hutchins rated?

La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,278 reviews. 

When is La Quinta Inn & Suites Dallas - Hutchins open?

La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open at 12:00 p.m.