This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Plano West
- Hospitality
- Plano, TX
About this business
Location details
4800 W Plano Pkwy, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bra och prisvärt för ”basic” övernattning! Inte så ”charmigt”. Frukosten var tråkig och ”plastig”. Sköna sängar, rent och fräscht, trevlig och hjälpsam personal.
Business response:
Kära värderade gäst, Vi uppskattar verkligen den konstruktiva feedbacken och är glada att höra att din vistelse var trevlig övergripande. Vi hoppas att vi ses snart igen! Vänliga hälsningar, Danielle LQ Kundtjänst
Exceptional No hot water last day we were there, they were fixing it but we were not able to shower that morning before leaving and I think there should have been more than a simple $10 credit on our Jill for that kind of inconvenience! No syrup for waffles and had to use packaged oatmeal 2nd day when the prepared oatmeal the day prior was excellent. Clean and comfortable
Business response:
Renee, Thank you for taking the time to post a review of your recent stay and for your kind words about our clean, comfortable rooms. We are extremely sorry to hear that there was no hot water to shower and no syrup for the waffles. This is certainly not the kind of experience we want you to have at our hotel. We will be contacting management immediately to address these issues. While our apology will regrettably not change the outcome of your stay, it is sincere. We do hope you will stay with us again in the future for a be... read more
Very Poor The cleanliness of the room was poor.. This was the worst experience i have ever encountered at a LaQuinta..
Avoid!!! Manager very rude. Tried to double bill my card for room. Walls must be paper thin. No sleep due to banging somewhere, barking dogs, crying kids, yelling people both inside and out.
Will never use this facility again. AC unit was really loud. Beds were small and uncomfortable, the AC was very loud and would turn on every 7 minutes or so interrupting sleep, it was a horrible experience.
Hotel is a dump and not friendly The carpet was dirty. We kept our shoes on. The staff were not friendly. We tried four room cards and none of them worked so one of us had to stay in the room to not get locked out. The a/c had an odor and the fridge was frozen shut with freezer condensation. If I could rate this hotel lower, I would. It was not a pleasant stay at all and we won't return. nothing
I would never stay there again in a million years and I would like a refund. The bedsheets had blood stains on them Hall carpet needed vacumning the vending machines were out of selections the bed mattress was hard location to my office
Uncomfortable A/c worked on and off so it made it very humid/ Room phone did not work/ bedding was dirty with urine stains and blood stains. Night staff was not helpful. We were told that we an have a second day with the rate we paid for on the first day and were not honored. We had to rebook on the website for the rates we wanted. Close to the hwy
horrible experience and will not stay in La Quinta again. horrible service, no one speaks English well. nothing
Frequently asked questions about La Quinta Inn & Suites Dallas Plano West
How is La Quinta Inn & Suites Dallas Plano West rated?
La Quinta Inn & Suites Dallas Plano West has a 4.3 star rating with 4,204 reviews.
When is La Quinta Inn & Suites Dallas Plano West open?
La Quinta Inn & Suites Dallas Plano West is closed now. It will open tomorrow at 12:00 p.m.