This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Plano West
- Hospitality
- Plano, TX
About this business
Location details
4800 W Plano Pkwy, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Fair Room not very clean. Back of doors leading to bathrooms very dirty. Condom wrapper behind night stand. A/C UNIT is loud and rattles. Woke us up during the night. Front desk staff very friendly
Poor Delayed action from staff and it was not clean. The rest rooms were not clean I had to clean myself to make it usable. I stayed for two days. breakfast was just a mini cupcake and 1$ breakfast bar ( better not give breakfast than like this) . No trash bin in bedroom. Not value for money. Wouldn’t recommend. Disappointing. Staffs were good but delayed action. Location was good. Had a small workstation which was good.
Awesome The breakfast to poor Very poor
Disappointing 1) El baño no cuenta con extractor 2) se escucha mucho el ruido de los inquilinos cercanos 3) El desayuno , es solo un muffin, una barrita de granola, agua y/o jugo de naranja. 1) El personal es muy amable🥰 2) el cuarto estaba limpio 3) esta en una buena ubicación
Business response:
Lamento escuchar que su experiencia fue algo menos que perfecto. Estamos trayendo de vuelta el desayuno completo en un futuro próximo. Sarah N. Gerente General
Business trip No comments No comments
Business response:
Thank you for taking time to give us a great rating! Sarah N. General Manager
Bad The employees were not welcoming, when I asked for a roll away bed as we were 2 adults and 3 children they reported they don’t have them. I asked for extra pillows and blankets to make a pallet for one of the children which they reported they only had 1 of each to give. Blanket was ripped. Pillows on the bed smelled like feces and when I asked for replacement they had none. (Not exaggerating as it smelled like poop). The bedding smelled like urine. Went to take the children to the pool and it was green, not maintained an... read more
Business response:
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
Fair
Disappointing My bed was not comfortable my pillows were horrible not comfortable and I had a dead net on my pillow I had to flush the toilet twice I did not like the double door on the bathroom it was a long strain of hair on the side of tube
Frequently asked questions about La Quinta Inn & Suites Dallas Plano West
How is La Quinta Inn & Suites Dallas Plano West rated?
La Quinta Inn & Suites Dallas Plano West has a 4.3 star rating with 4,154 reviews.
When is La Quinta Inn & Suites Dallas Plano West open?
La Quinta Inn & Suites Dallas Plano West is closed now. It will open at 12:00 p.m.