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La Quinta Inn & Suites Dallas Plano West
- Hospitality
- Plano, TX
About this business
Location details
4800 W Plano Pkwy, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I left after one night because the room was not what I had booked and been confirmed for. Booking.com confirmed a smoking room on the first floor but when I arrived I was informed this is a 100% smoke free hotel. I was very NOT HAPPY with Booking.com Good coffee. Good selection of food.
Very Poor
Una muy mala experiencia El cuarto estaba sucio nada funcionaba bien, se escuchaba todo los ruidos de los demás huéspedes . El baño del lobby está lleno de papeles . Fue una terrible experiencia . No regreso más a este hotel. Desayuno
Business response:
I am sorry to hear that your experience was anything less than perfect. Your feedback helps us to continue to improve Sarah N. General Manager
Disappointing, completely regret booking this hotel. The staff was horrible. We were unable to sleep the entire night as the people in the room next door were watching television at an extremely loud volume. We alerted the manager at 4 am when it became unbearable. They were not helpful. Then in the morning we asked for help regarding breakfast and were told that no help could be provided. when asked to speak to the manger, we were told that the manager will call us the next day to address our concerns even though we were ch... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. Your feedback helps us to continue to improve Sarah N. General Manager
Disappointing, Grounds Beyond Filthy The outside property was disgusting. Dog feces EVERYWHERE. We pick up after our pets but some people do not. When they don't, this is the responsibility of the hotel staff. Don't advertise yourself as "Dog Friendly" if your grounds are a health hazard to our pets. The overall condition of the property has gone down in the last 2 years, sadly. We have stayed there on most of our trips to Dallas as Plano was convenient. We will not stay again because of the lack of maintenance-- sink was no... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. Your feedback helps us to continue to improve Sarah N. General Manager
other than the rude and disrespectful housekeeper it was great the house keeper was sooooo rude. she was looking at me and being so disrespectful when I asked for towels and she kept backing up as if I was doing something it was so weird everything has been great I LOVE HOW CLEAN IT IS
it was good but there was no control on room temps had to get extra cover air did not work in room close to work
Business response:
I am sorry to hear that your experience was anything less than perfect. Your feedback helps us to continue to improve. Sarah N. General Manager
Bad
Fair Room not very clean. Back of doors leading to bathrooms very dirty. Condom wrapper behind night stand. A/C UNIT is loud and rattles. Woke us up during the night. Front desk staff very friendly
Frequently asked questions about La Quinta Inn & Suites Dallas Plano West
How is La Quinta Inn & Suites Dallas Plano West rated?
La Quinta Inn & Suites Dallas Plano West has a 4.3 star rating with 4,204 reviews.
When is La Quinta Inn & Suites Dallas Plano West open?
La Quinta Inn & Suites Dallas Plano West is closed now. It will open tomorrow at 12:00 p.m.