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La Quinta Inn & Suites Denver Airport DIA
- Hospitality
- Denver, CO
About this business
Location details
6801 Tower Rd, Denver, CO, 80249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
See above. Terrible service and advertising The room is sold to sleep 4, but it only sleeps 3. The pull out that should sleep 2 is a twin bed. No one sleeps two people in a twin. The staff was not helpful. They did not tell us to pay for parking. We asked for information about local things and they had the wrong info. We will never go back. We will be complaining to corporate. Nothing
Business response:
Thank you for sharing your feedback! It's through comments such as yours that we are able to improve!
Bad Despite the fact that we had done the reservation 2 months before our arrival, the hotel cancelled the reservation without any prior notice, a few hours before our arrival. Result? Children tired after a 22 hour journey standing and crying at the reception desk, at midnight! F*ing HORROR!!!! Avoid it, if you only can.
Business response:
My sincerest apologies for the listed issue, this requires further investigation. Please feel free to contact the hotel directly for further assistance.
Nice if you want to be near the airport. Very clean The breakfast ending at 8am on weekdays was really unfortunate, especially considering checkout isn’t until 11. I know they need to start early for flights, but ending at 8am is really really early. The room and all facilities were very clean and looked modern and nice. The airport shuttle was super helpful too
Never again. We deserve money back. Everything. Terrible beds and pillows, 4 chanels for TV the pool was closed and the shuttle was 30 minutes late for our pickup. Terrible.
Business response:
Thank you for sharing your feedback, my sincerest apologies for the listed issues. We are working diligently to resolve the listed matters.
Very clean hotel but way too much trouble getting room key redone every single day Pool inoperable for last year, we didn’t know. Fire alarm went off twice, no fire. Don’t use roll out couch-mattress only 1 inch thick. Had to get keys demagnetized all 6 days. Breakfast ends at 8 on weekdays. Have to pay 10$ a day to park. Side and back parking is completely dark. Only 1 elevator for entire hotel. Other one was broken. Housekeeping does a great job, very clean! Lobby updated
Business response:
Thank you for sharing your feedback! We sincerely apologize for the listed issues, it's through comments such as yours that we are able to improve!
Disappointing The pool was closed,the elevators didn't work and there was a fire alarm at night, twice. The first time all the hotel evacuated and waited outside, I received no explanation for the reason, my kids didn't want to go back, it ruined all our night. We had an early flight to catch and at 5 am elevators didn't work so we had to use stairs from 4 floor with all our luggage. I asked the receptionist to ask the manager to call me back and guess what, no one called! Super disappointed, don't waste your money and stay ... read more
Business response:
My sincerest apologies for the listed issues, it's through comments such as yours that we are able to improve. I also apologize for the confusion, our parking fees are listed on our website.
Decepción. No funcionaba la piscina, el spa, uno de los dos ascensores, por lo que tuvimos que dar una vuelta enorme para llegar a la habitación. El desayuno creo que ha sido el peor que he tomado en un hotel. Comida salida, solo huevos revueltos, que por cierto, dejaban mucho que desear. Dulce, unos wafles y rebanadas de pan de molde con mantequilla y/o mermelada. Un desastre para mi gusto. Creo que habia algún yogur por allí perdido, y alguna cosa más. Una pena. Ah! Y la ducha funcionaba fatal. Pues nada en especial. Cerca... read more
Business response:
Thank you for sharing your feedback! We sincerely apologize for the listed issue, it's through comments such as yours that we are able to improve!
If you want to stay at a hotel that doesn't have building code violations- this is not the place. None of the facilities were working (pools, hot tub). Most of the staff (except for Jenny) was either rude or dismissive. The fire alarms went off multiple times during the night, and no one had an answer to why. The breakfast was out of mostly everything and want being stocked as they were OUT out. The elevator broke and I had to haul all my stuff up girl flights of stairs. Jenny was trying her best to fix things despite the en... read more
Business response:
My sincerest apologies for the listed issues, we are working diligently to resolve them.
AVOID THIS HOTEL You have to pay $10 per day to park, even on the day that you're staying at the hotel. Bathtub did not drain, key card scanners on doors barely work, pool was closed in summer. Close to the airport and the shuttle was quick
Business response:
My sincerest apologies for the listed issue, it's through comments such as yours that we are able to improve!
Frequently asked questions about La Quinta Inn & Suites Denver Airport DIA
How is La Quinta Inn & Suites Denver Airport DIA rated?
La Quinta Inn & Suites Denver Airport DIA has a 3.8 star rating with 14,112 reviews.
When is La Quinta Inn & Suites Denver Airport DIA open?
La Quinta Inn & Suites Denver Airport DIA is closed now. It will open at 12:00 p.m.