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La Quinta Inn & Suites Ft. Lauderdale Airport
- Hospitality
- Hollywood, FL
About this business
Location details
2620 N 26th Ave, Hollywood, FL, 33020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great service. Very friendly. Comfortable beds.
Business response:
What a pleasure to know your visit to La Quinta Inn & Suites by Wyndham Ft. Lauderdale Airport went so well! We are happy to hear our team made you feel welcome and that your guest room provided a comfortable place to relax. We hope to host you again soon!
The staff was kind and well intentioned but it seems like the owners are doing the bare minimum to keep this place going. Rooms could use some updates and lack simple things like outlets on the bedside table for charging your phone. We waited at the airport for 40 minutes after we called the hotel and were told the shuttle was on the way. Once the shuttle arrived the driver said that the hotel was not calling him to let him know that guest’s were waiting. The breakfast staff was very kind, however; they did not have the equi... read more
Business response:
Thank you for sharing such detailed feedback about your experience. We are sorry to hear that several aspects of your stay, from your guest room’s condition to the shuttle service and breakfast amenities, left you disappointed. Your comments about your guest room are being shared with our engineering and housekeeping teams, while the shuttle experience and breakfast concerns are being routed to our Guest Relations and Food & Beverage teams for review. We appreciate you recognizing the efforts of our team members even when th... read more
Hotel looked very old and the carpets everywhere from lobby to rooms can get a make over. Staff was courteous and friendly. The door lock was outdated, the key did not work everytime. Breakfast waffle machine broke during breakfast.Bathroom doors locks were ancient.
Business response:
Thank you for sharing your experience with us. We appreciate you recognizing our team’s courtesy and friendliness during your visit. However, we are sorry to hear that the condition of the carpets and certain aspects of your room and our amenities did not meet your expectations. The concerns you mentioned about outdated features and the breakfast experience will be directed to the appropriate teams so we can focus on improvements. We are grateful you took the time to let us know how things went.
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Business response:
Thank you for taking a moment to rate your experience. We are sorry your visit did not measure up to the standards we set for ourselves. Our team remains dedicated to making improvements and hopes to have another opportunity to provide a better stay in the future.
Nice rooms and very nice staff. Breakfast was quite chaotic and a bit understaffed for mornings prior to a cruise departure.
Business response:
Thank you for sharing your experience with us. We are pleased you found your room comfortable and our team members welcoming during your stay at La Quinta Inn & Suites by Wyndham Ft. Lauderdale Airport. We do regret that breakfast felt hectic, especially with the busy pre-cruise mornings, and appreciate your honesty. Your comments will be passed along to our breakfast and Guest Relations teams for awareness. We hope to have another opportunity to welcome you back.
Very nice place. Nice room, roomy and clean. The location was great, near the airport and places to eat. A great outdoor sitting area with a good view. One disappointing issue is the breakfast isn’t available until 7AM. We had to catch an early flight so we didn’t get a chance to eat before getting to the airport.
Business response:
We are so glad you enjoyed your time at La Quinta Inn & Suites by Wyndham Ft. Lauderdale Airport and felt comfortable in your room. It is wonderful to hear that our location and outdoor area added to your experience. We do understand how disappointing it is to miss breakfast before an early flight, and we wish our schedule could have better matched your travel needs. Thank you for sharing your experience, and we hope to welcome you again on your next visit to the area.
The staff was cute, courteous and nice and helpful rooms are outdated and we had to get our key replaced pretty much every time we used it
Business response:
Thank you for sharing your experience with us. We greatly appreciate your kind words about our team members and are glad you found them helpful and welcoming. We are sorry to hear about the challenges with your key and the impression your guest room left during your stay. Our Guest Relations and engineering teams will take note, as your feedback truly helps us improve. We hope to have the opportunity to provide a smoother visit in the future.
There was a situation with other client when we arrived. A very uncomfortable entrance upon our arrival. Nadia was very helpful. But situation had escalated with client.
Business response:
Thank you for sharing your experience. We are sorry your arrival began with an uncomfortable situation involving another guest. It is nice to know Nadia was able to offer helpful support during a difficult first impression. Our Guest Relations team takes these matters seriously, and we are grateful you brought this to our attention.
Staff was great. Love that there is an airport shuttle and that you can book a cruise port shuttle as well. It could use a little TLC but it as fine for what we were doing.
Business response:
We appreciate you sharing your experience and are glad that our team's hospitality made a positive impression. It's wonderful to know that you found our airport and cruise port shuttles helpful during your visit. We hear your feedback about our property needing a bit of extra care and will keep this in mind as we look for ways to enhance our guests' experience. Thank you for choosing La Quinta Inn & Suites by Wyndham Ft. Lauderdale Airport, and we hope to welcome you again in the future.
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Airport
How is La Quinta Inn & Suites Ft. Lauderdale Airport rated?
La Quinta Inn & Suites Ft. Lauderdale Airport has a 3.8 star rating with 10,892 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Airport open?
La Quinta Inn & Suites Ft. Lauderdale Airport is closed now. It will open tomorrow at 12:00 p.m.