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La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
- Hospitality
- Fort Worth, TX
About this business
Location details
3346 Forest Hill Cir, Fort Worth, TX, 76140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not like photos
Disappointed I chose this location because it was close to family and easy access to food services and stores like Dollar General. I did not read the reviews but because I had stayed here a few years ago. I will not be staying again. The room was very dark, even with every light on. I posted a picture of the window. There are no blackout curtains so there’s always light coming in around the shade. The ice machine was broken and had a sign to ask the front desk when we asked the front desk. We were told that they had no ice b... read more
I will not return to this particular La Quinta. I arrived to check in Only to run into a door that didn't open all the way. It started to open, then stopped at about 12 in and I had to push it open enough for me to get through. Those behind the counter were aware of this. I have no idea how long the store has been broken or how long it'll take for them to fix it. The room was missing the room number placard, thankfully food deliveries found the place fine. The door would either slam shut or not close. When exiting, you have ... read more
Business response:
Dear Christa, Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future. Sincerely, Hotel Manager
Nothing still got charged when I didn’t even stayed the night
Business response:
Dear Gilberto, Right now, we have noted your comments as mentioned for further review and investigation. We will investigate the matter thoroughly and take appropriate action to address these issues. I'm sorry for any inconvenience. Sincerely, Hotel Manager
Not enough light in rooms, no coffee maker in room & last day we saw a roach in the room. We will never stay @ a la Quinta again
Business response:
Dear Cathy, Thank you for your feedback. We deeply apologise for the issues you encountered during your stay, including the lack of light, the absence of a coffee maker, and the presence of a roach. This is certainly not the experience we aim to provide. Your concerns will be addressed with the team to ensure these matters are improved for future guests. We sincerely hope you'll reconsider and give us another opportunity to provide a better stay. Sincerely, Hotel Manager
We had no hot water the entire stay but needed the space for traveling. reported construction noise and hot water issue to front desk.
Business response:
Dear John, Thank you for sharing your experience. We apologise for the hot water issue and the construction noise you encountered during your stay. We understand how important these aspects are for a comfortable stay, and we appreciate you bringing it to our attention. We will work to resolve these issues and improve the experience for future guests. We hope to welcome you again soon. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
How is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX rated?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX has a 3.7 star rating with 2,108 reviews.
When is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX open?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX is closed now. It will open tomorrow at 12:00 p.m.