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La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
- Hospitality
- Fort Worth, TX
About this business
Location details
3346 Forest Hill Cir, Fort Worth, TX, 76140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I do not recommend this hotel to anyone. There is only very limited lighting in the room, which is something I have never encountered at any hotel. There is a single bulb light over the door, and two dim lights shining downward on the bedside table. That’s it. It is so dark in the rooms. We couldn’t even read the buttons on the microwave because it was too dark. The HVAC is wonky. While our room was cool, the stairwells are stifling, and the hallway (at least for the 3rd floor) was excessively hot and humid. The bed linens w... read more
Business response:
Dear Nancy, We regret that your experience fell short of expectations. Your concerns about lighting, HVAC, and general maintenance have been noted and will be addressed by our team. Guest comfort remains a top priority, and feedback like yours helps us focus on the areas needing the most attention. We hope to welcome you again soon. Sincerely, Hotel Manager
Needs a good updating. Reasonably priced, but have a lot of problems with the rooms. Room had water damage and smelled like mold. They did change my room but someone should be checking those rooms daily. The remote didn’t work for the tv and the toilet had a lot of issues.
Business response:
Dear LaDarian, Thank you for your feedback. While we’re glad our team was able to relocate you, we apologise for the issues you experienced. Your comments about room conditions and maintenance are important and will be addressed with our team to ensure better quality checks moving forward. We hope to welcome you again soon. Sincerely, Hotel Manager
The worst La Quinta ever. my experience at this location was the worst I’ve ever had. had to switch rooms four times., I asked to speak to a manager and they said he’s on vacation. i’m always renting rooms. This was the worst ever. I feel like I should get a refund. trash in the hallway. Room numbers that have fallen off.
Business response:
Dear Misty, Thank you for sharing your experience. We regret to hear about the multiple room changes and the challenges you faced during your stay. Your concerns regarding maintenance, cleanliness, and lack of management availability have been noted for immediate review. This is certainly not the standard we strive to uphold, and your feedback will be shared with the appropriate teams to ensure better guest care moving forward. We hope to welcome you again soon. Sincerely, Hotel Manager
I will not stay here again. Poor tv choices with no network tv working and the wifi portal made it impossible to use streaming devices. Smoke detector was falling ceiling and no coffee pot in room
Business response:
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear about the issues you encountered during your stay, including the limited TV options, streaming difficulties, and maintenance concerns like the smoke detector and missing coffee pot. This falls short of our usual standards, and we apologise for the inconvenience. We’re committed to improving and will ensure these matters are addressed promptly. We hope to welcome you again soon.Sincerely, Hotel Manager
Business response:
Dear Keandra,We're truly sorry to hear your stay did not meet expectations. A 2 out of 10 rating is concerning, and we’d appreciate more details so we can address the issues directly. Our goal is to provide clean rooms, friendly service, and a comfortable experience for all guests. We’d love the chance to make things right in the future.Sincerely, Hotel Manager
Business response:
Dear Juan,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager
The fire alarm going off at 3am was not pleasant but most of my complaint and low rates was the horrible and poor lighting. It was so dark that doing my makeup was difficult. I would not want to come back just for that reason alone.
Business response:
Dear Maria,Thank you for sharing your feedback. We're truly sorry for the inconvenience caused by the fire alarm and the poor lighting. We understand how important it is to have adequate lighting for your comfort, and we will look into improving this for future guests. We hope you will reconsider staying with us again.Sincerely, Hotel Manager
Horrible lighting No lights besides the very dim lamp. Could t even see inside my suitcase. Walls seemed very thin too.
Business response:
Dear Casey,Thank you for your feedback. We're glad you chose to stay with us, but we regret that the room lighting and noise levels did not meet your expectations. Your comments will be shared with our team to improve guest comfort. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
Business response:
Dear Cashay,Thanks for the stay, but sad to see the 2 out of 10 ratings. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. We hope to see you again soon.Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
How is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX rated?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX has a 3.7 star rating with 2,133 reviews.
When is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX open?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX is closed now. It will open tomorrow at 12:00 p.m.