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La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
- Hospitality
- Fort Worth, TX
About this business
Location details
3346 Forest Hill Cir, Fort Worth, TX, 76140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Had to be one of the worst breakfast I have experienced. Choices extremely limited. I could not even cut the sausage.
Business response:
Dear Robert,Thank you for sharing your feedback. We're sorry to hear that the breakfast did not meet your expectations, and we apologize for the limited choices and the quality of the sausage. We are continuously working to improve our offerings and will consider your comments as we make future adjustments. We hope to have the opportunity to provide a better experience during your next visit.Sincerely, Hotel Manager
The rooms are absolutely TOO DARK they need more lighting..
Business response:
Dear Samuel,Thank you for your feedback. We appreciate your input regarding the lighting in our rooms. We're sorry to hear that the lighting did not meet your expectations. We'll consider your comments as we look for ways to enhance the guest experience. We hope to welcome you again soon.Sincerely, Hotel Manager
Mold / cigarette smoke smell in the room. As soon as I walked in my allergies flared up. The lady was mad because I asked for another room. I feel like they wanted to just put me anywhere didn’t care about my concerns.
Business response:
Dear Derrick,We apologize for the issues you encountered with the room's odour and the response to your request for a different room. Your comfort and concerns are important to us, and we will address this with our team to ensure better service in the future. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
They wouldn’t make up our bed. Breakfast was never ready. Hot tube wasn’t working.
DO NOT STAY HERE. They stole my card information! I started noticing weird transactions right after staying here. I know this because the transactions are from fort worth and I live in dallas. Plus when we stayed here there was screaming coming from the hallway.
Business response:
So sorry to hear about your recent experience but the way credit information works. Hotel has zero access to your cc info. Sorry for your thoughts thinking the hotel can steal cc info and start charging to your card.
Starting off, we were delayed checking in due to their computer system being down. Later, my family was giving key cards to an occupied room. Next, the tv, Wi-Fi, and phone was inoperable most of the day. Furthermore, the remote was broken along with window shades. We later went to the pool area to relax. There were no towels and the hot tub was seriously colder than the pool. The continental breakfast was bare throughout the meal. Lastly, the staff working the front desk could care less about my experience during my stay.
Business response:
Dear Kavan,Thank you for taking the time to share your experience with our hotel. We will be sure to further look into your concerns and address any findings immediately. We strive every day to provide our guests with a superior guest experience. We apologize if we fell short of that goal. We hope you will visit again soon.Sincerely, Hotel Manager
Well It was no refund reservation and when I got there the told me it be 100 deposited witch nothing was said when I booked the room so it came down to give up my last 100 or lose the first 100 it was supposed to be returned first thing it's been days andvall i was refunded was 9 so far out if the 100
Never again stay there
Frequently asked questions about La Quinta Inn & Suites Ft. Worth - Forest Hill, TX
How is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX rated?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX has a 3.7 star rating with 2,108 reviews.
When is La Quinta Inn & Suites Ft. Worth - Forest Hill, TX open?
La Quinta Inn & Suites Ft. Worth - Forest Hill, TX is closed now. It will open at 12:00 p.m.