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La Quinta Inn & Suites Henderson-Northeast Denver
- Hospitality
- Henderson, CO
About this business
Location details
9041 Brighton Rd, Henderson, CO, 80640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Found some bed bugs the last day I was there and some of the girls at the front counter were super rude when we were che My bed was dirty when I arrived and the sheets didn’t even get changed
Poor Comforter and towels were dirty
Disappointing The front desk clerks was very rude to the guests and there were stains on our blankets.
Bad I didn't stay at this location for two reasons. First, according to the clerk on the phone, the reservation was not present for an unknown reason. Possibly because my card was compromised and had to be cancelled before my stay. Second I chose to stay at another La Quinta location in Rifle Co. That stay was just right. No complaints. Quiet and comfortable
Bad Everything! They say its a 2 star hotel, more like a 1 star at best. It was dirty, the staff was below average, and the manager was anything BUT professional. He was rude, and had no customer service skills! Nothing!
Didn’t really like it not going back. The rooms were really dusty had the whole family sneezing when we first arrived. Nobody at front desk waited about 15 minutes for somebody to show up. I asked other employees where is the front desk lady and they said I don’t know didn’t even bother to go look for her gave me an attitude about it. Specifically I chose this hotel because of the breakfast in the pool. The pool wasn’t even open. The breakfast was not even a breakfast. When we first went down there to get the breakfast the f... read more
Business response:
Hello Liliana, Please accept my sincere apology that your experience was less than satisfactory and we did not meet your expectations during your stay at our hotel. We deeply value your relationship with La Quinta inn and Suites and are committed to providing you with the highest level of service because our guests deserve the very best. Unfortunately COVID restricts our services and the Website wont update the information. We hope that you will reconsider us in the future.
Poor Property was outdated. It was right in the middle of a truck stop. The view from my window was five semi-trucks with trailers. ???
Disappointing No hot water 2 days straight
Not what I expected The hotel could’ve been maintained better saw bugs in the room & got bit.
Business response:
Hi anonymous, So sorry for your experience.
Frequently asked questions about La Quinta Inn & Suites Henderson-Northeast Denver
How is La Quinta Inn & Suites Henderson-Northeast Denver rated?
La Quinta Inn & Suites Henderson-Northeast Denver has a 3.5 star rating with 2,545 reviews.
When is La Quinta Inn & Suites Henderson-Northeast Denver open?
La Quinta Inn & Suites Henderson-Northeast Denver is closed now. It will open tomorrow at 12:00 p.m.