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La Quinta Inn & Suites Houston New Caney

4.3

About this business

Location details

22025 US-59, New Caney, TX, 77357, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.31,427 reviews
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Kristen's profile image
Kristen 
11 months ago

It was decent Front desk lady spoke terribly about housekeeping to me. The bed needed better blankets. I wish I would have been provided a shower cap and face wash. The surrounding guests were extremely loud. It was clean and a good location. 

Business response:

I’ve read your comments about your stay at La Quinta. WOW – not the type of experience we want you to have! Our goal is to provide you with a positive, memorable experience each and every time you stay with us as our guest. I’m sorry that we didn’t do so for you. 

Lydia's profile image
Lydia 
a year ago

O originally booked a king room , and ended up with a queen double bed for a higher price. Was disappointed ? Disnt get Service Location 

Business response:

I’ve received your review of La Quinta. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. 

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Nellie 
a year ago

There was a roach in our room and woke up to some bites on the leg There was a roach in our room and woke up to some bites on the leg There was a roach in our room and woke up to some bites on the leg 

Hugh's profile image
Hugh 
a year ago

Fair Needs updating and a remodel Staff was great 

Business response:

Thanks for taking the time to write about your experiences at our La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. 

Richard's profile image
Richard 
a year ago

Won’t stay again Location. Not a good area Bed was awful 

Business response:

I’ve received your review of La Quinta. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. 

Betty's profile image
Betty 
a year ago

The rooms should be cleaned better or cleaned between visits! The sheets on one bed did not appear clean. The bathroom floor had NOT been mopped in quite some time because it was very sticky around the commode! The air conditioning did not stay regulated. The location to event we were attending. 

Sherrie's profile image
Sherrie 
a year ago

Fair The air conditioner was not coming on while we were getting ready for a wedding, very hot! The AC finally came on around 3 am. The breakfast was decent but the sausage was disgusting it looked gray. Location was good for our purposes 

Nelson's profile image
Nelson 
a year ago

Mariya, you're right. I've had 2 divorces and both women did all they could to push me down and trie You...Booking.com and your web site could have not booked a place I was only looking at and your notification was late so I has to stay elsewhere yet you charged me for an unused room. I want a refund. Nothing 

David's profile image
David 
2 years ago

Worst Hotel Ever This is the worst hotel I have ever stayed at. Dirt unclean. The TV was so bad ypu could not change the channel.from some Mexican channel. Noises ypu could hear everyone through the entire hotel. 

Business response:

I’ve received your review of La Quinta. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. I’m sorry that we didn’t do so for you. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. 

Frequently asked questions about La Quinta Inn & Suites Houston New Caney

How is La Quinta Inn & Suites Houston New Caney rated?

La Quinta Inn & Suites Houston New Caney has a 4.3 star rating with 1,427 reviews. 

When is La Quinta Inn & Suites Houston New Caney open?

La Quinta Inn & Suites Houston New Caney is closed now. It will open at 12:00 p.m.