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La Quinta Inn & Suites Houston New Caney
- Hospitality
- New Caney, TX
About this business
Location details
22025 US-59, New Caney, TX, 77357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Needs updating and a remodel Staff was great
Business response:
Thanks for taking the time to write about your experiences at our La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.
Won’t stay again Location. Not a good area Bed was awful
Business response:
I’ve received your review of La Quinta. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve.
The rooms should be cleaned better or cleaned between visits! The sheets on one bed did not appear clean. The bathroom floor had NOT been mopped in quite some time because it was very sticky around the commode! The air conditioning did not stay regulated. The location to event we were attending.
Fair The air conditioner was not coming on while we were getting ready for a wedding, very hot! The AC finally came on around 3 am. The breakfast was decent but the sausage was disgusting it looked gray. Location was good for our purposes
Mariya, you're right. I've had 2 divorces and both women did all they could to push me down and trie You...Booking.com and your web site could have not booked a place I was only looking at and your notification was late so I has to stay elsewhere yet you charged me for an unused room. I want a refund. Nothing
Worst Hotel Ever This is the worst hotel I have ever stayed at. Dirt unclean. The TV was so bad ypu could not change the channel.from some Mexican channel. Noises ypu could hear everyone through the entire hotel.
Business response:
I’ve received your review of La Quinta. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. I’m sorry that we didn’t do so for you. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve.
Fair I asked for two queens and got one king. They would not change it. I understand not changing out sheets, towels, etc, but not emptying trash cans or vacuuming up stuff or leaving coffee and clean coffee cups isn't cool. And not having extended breakfast hours on weekends sucks. Bed was comfortable
Business response:
I appreciate you taking the time to tell us about your experience at La Quinta New Caney. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon.
I would never stay here again and would not recommend this hotel to anyone The bed was absolutely hard as a rock. The room smelled unclean and it was black stains on the sheets I didn't like anything about the room
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to sha... read more
Very Poor The beds wore not good at all... and we were there for 3 nights and it was bad... my back is hurting bad... The breakfast was good
Business response:
I’ve received your review of La Quinta. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve.
Frequently asked questions about La Quinta Inn & Suites Houston New Caney
How is La Quinta Inn & Suites Houston New Caney rated?
La Quinta Inn & Suites Houston New Caney has a 4.3 star rating with 1,456 reviews.
When is La Quinta Inn & Suites Houston New Caney open?
La Quinta Inn & Suites Houston New Caney is closed now. It will open at 12:00 p.m.